Customer Service Form not working?

[Jennifer]

Hi--I just went onto the customer service page to change my shipping address. I got past the first page without a problem, but when I went onto the second page to submit my new address, it gave me an error, saying the following:

Error Occurred While Processing Request
Error Diagnostic Information

An error occurred while evaluating the expression:


DateOrdered = '#DateFormat(DateOrdered, "MM/DD/YYYY")#'



Error near line 284, column 10.
--------------------------------------------------------------------------------

Parameter 1 of function DateFormat which is now "99/5/2002" must be a date/time value


The error occurred while processing an element with a general identifier of (CFSET), occupying document position (284:4) to (284:66).


Date/Time: 08/12/02 14:30:30
Browser: Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 4.0)
Remote Address: 12.6.215.148
HTTP Referrer: http://www.drygrass.com/mscl/


I tried a couple times, but got the same response each time. Just wanted you guys to know that the form isn't working

[somamoon]

Parameter 1 of function DateFormat which is now "99/5/2002" must be a date/time value

The error is telling you that you had "99/5/2002" in the "Date ordered" field. Last time I checked there was no 99th month (or 99th day if you're European).

Try putting "09/05/2002" in the field.

[GordLacey]

I tried a couple times, but got the same response each time. Just wanted you guys to know that the form isn't working

You didn't select the month properly.

Gord