Inaccurate e-mail from AU to me!

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KrokRos
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Inaccurate e-mail from AU to me!

Post by KrokRos » Jun 9th 2002, 5:22 am

Hi!
A week ago I got a snail mail from AU telling me this was a receipt for my purchase of the MSCL box set. Today I got an e-mail from them telling me that my credit card was invalid or something. The money has been drawn so why are they telling me this??? Do you need any information to check this or what do I do?? The snail mail said the money was drawn.
Anyone else had this problem?
/KrokRos

Jason R
"Mr. DVD"
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Re: Inaccurate e-mail from AU to me!

Post by Jason R » Jun 9th 2002, 9:36 am

did it say this?:
Your order has been canceled.
>Your credit card information was either incorrect or invalid.
>If you wish to call us with updated information you may
>do so at 916-450-0707.

Whatever it said, please CC me at jasonr@mscl.com. Someone screwed up, sent these erroneously to some people, and I am not happy right now. (You can also call them directly during the week). Thanks! Jason

It is possible that you already emailed me about this. If that is the case, also let me know if this is the same person.

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KrokRos
Angela's best friend
Posts: 209
Joined: Jun 6th 2002, 4:10 am
Location: Sweden
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Re: Inaccurate e-mail from AU to me!

Post by KrokRos » Jun 11th 2002, 8:11 am

The whole thing has been cleared up and it was partly my fault. Only the receipt was not that clear to me.

Quote:
"You are recieving this as a receipt for your purchase. For each copy of MSCL Set 1, Episodes 1-19, you were charged $20.00 for your initial pre-order and then a total of $79.98. Total cost to you was $99.98."

To me that says I've paid it all, although the second amount I thought was drawn was not drawn by AnotherUniverse/Comicstore.com. So I still need to pay the rest. I wonder when this will end :D

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