email address?

This forum is for questions/discussions about the now sold out first DVD box set by BMG / AnotherUniverse.
Post Reply
User avatar
So-Called Addict
Posts: 989
Joined: Sep 24th 2002, 4:40 am email address?

Post by SanDeE* » Oct 18th 2002, 11:34 am

I'm sure many of you have noticed that on Amazon, it says "expected ship date/arrival date June__ 2003 - Nov__ 2002." (I don't remember the exact days, June20, Nov18?) What does that mean?!? I know they won't ship until Nov 19th at least, but what's up with June 2003 being on there?Does anyone know of a customer service email address for I looked on the website, but for the life of me I can't find one anywhere. Please help! Thanks.

User avatar
Jessica Popsicles
Let's Bolt Regular
Posts: 88
Joined: Oct 4th 2002, 9:50 am
Location: Troll Pants, Rhode Island

Post by Jessica Popsicles » Oct 18th 2002, 11:42 am

We talked about this a few days back and I emailed them through their CS form and this is the reply that I got:

Thank you for writing to with your concern.

I have investigated your order and determined that the estimated
shipment and delivery dates displayed in your order confirmation e-
mail and Your Account were incorrect. Please accept our sincere
apologies for this error. Our developers are currently working to
correct this problem.

In actuality, you can expect your order to be delivered by November
07, 2002.

Again, I am sorry for any alarm this error may have caused. I hope
this information helps put your mind at ease. Thank you again for
contacting us at
+it can't be all that hard if you can sum it up in a postcard.

Post Reply

Who is online

Users browsing this forum: No registered users and 0 guests