automated response

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north_Star98
Yearbook Team
Posts: 147
Joined: Dec 3rd 2001, 5:18 am

automated response

Post by north_Star98 » Oct 23rd 2002, 4:11 pm

i just sent another email to ross...and couple days ago i put in my cancellation through the dry grass site...and before that (before 10/16) i emailed ross about cancelling again...

and today right after i sent the email toross i got this repsonse from mike:

"Mike McCullough has taken your problem out of the queue. This is usually a sign that it has been processed, however, Dry Grass Partners, LLC cannot control how the site is used. If this email is in response to a billing error, we recommend allowing 1-3 business days for the change to post. If it does not show up in this time, call 888-5-COMICS or call your credit card company. "

did everyone get this same response?

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Cornelius1047
Overlooked Sibling
Posts: 46
Joined: Oct 4th 2002, 12:44 am
Location: Hamilton, NJ
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Re: automated response

Post by Cornelius1047 » Oct 23rd 2002, 7:03 pm

north_Star98 wrote:i just sent another email to ross...and couple days ago i put in my cancellation through the dry grass site...and before that (before 10/16) i emailed ross about cancelling again...

and today right after i sent the email toross i got this repsonse from mike:

"Mike McCullough has taken your problem out of the queue. This is usually a sign that it has been processed, however, Dry Grass Partners, LLC cannot control how the site is used. If this email is in response to a billing error, we recommend allowing 1-3 business days for the change to post. If it does not show up in this time, call 888-5-COMICS or call your credit card company. "

did everyone get this same response?
I got it, alright. It also came with a note from Mike:
Cancel noted
Refund in process
10/23/02

Which, I think, means I'll get my money back after A) numerous phone calls telling them I have not seen a credit (after an initial 7 business days of waiting) or B) Ross wins the Nobel Peace Prize. Might as well just slam my face into a brick wall and sue the building's owner. :roll:

K
"You're so beautiful it hurts to look at you."

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