Anyone heard from Ross?

[canavan23]

Anyone heard from Ross lately?

I have sent 3 mails over the last week, all of which have been ignored.
The last thing I got was a "Cancellation noted, refund submitted" lie from Mike McCullough on the 15th of October.
Actually, lie is probably a bit strong. He probably did submit it, just to the waste bin instead of the card company.

Is it still illegal to use violence to get decent customer service, and if so, can we be granted immunity as this is a special case? Whoever said "the pen is mightier that the sword" never ordered from AU!

[mephisto]

Anyone heard from Ross lately?

Ross who? Oh, you mean the guy that took our money and emigrated to the Caymans? Sorry to disappoint you, but he's not within reach. At least that's what I was told by his attorney.

(please note: this posting could contain some sarcasm)

[Denie]

I have e-mailed Ross 3 or 4 times over the past week (to both the anotheruniverse.com & comicshop.net addresses) and have not received a reply either.

I have never been treated with such disregard by any company in my life. Ross and his [insert nasty expletive] company need to be put out of business. (And Ross in jail on fraud charges would be a nice bonus!)