Search found 4 matches

by Jill-o
Apr 5th 2004, 12:29 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU Bonus Materials Discussion (**OFFICIAL THREAD**)
Replies: 290
Views: 87427

I just sent an email to dvdsupport@anotheruniverse.com and customerservice@anotheruniverse.com and both came back saying that my email couldn't be sent to those addresses. Have they taken down their email??? now i fear i will never receive the lunchbox and bonus disc at least i got my double charge ...
by Jill-o
May 10th 2003, 3:35 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Please post here if you have received a refund...
Replies: 62
Views: 15725

Finally

Went to the mailbox today...and there it was!! :D Only about a year later...but hey...who's counting...haha Thanks Jason for all you've done and not giving up on this. I know I would not have gotten this check if it wasn't for you! Now I have to wait till Monday to cash it....but it's ok...it's in m...
by Jill-o
Dec 28th 2002, 3:27 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: small claims court
Replies: 10
Views: 2304

thanks

Thanks for the advise. The only thing is that i sent visa a complaint letter...all my emails...my receipt...my visa statements with both charges...and a copy of my customer service sheet showing that the double charge was acknowledged...and they still wouldn't do anything...my bank said it was too l...
by Jill-o
Dec 28th 2002, 2:11 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: small claims court
Replies: 10
Views: 2304

small claims court

My visa company won't refund me....i was advised to take AU to small claims court. Anyone agree with that? And do you think I'll win? I'm strongly considering this. I think it may be the only thing that works.