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Jason, you are the kind of person I aspire to be. I worked for a boss for 3 years who was just like Ross. Our customers always loved him initially until he kept screwing them over and over and over again. But he could talk his way out of anything. One customer called him "Promise Thomas"... another ...

I ordered the set back in March and got a refund in May. When I ordered originally, I did not even realize the DVD's were not available. When I received my credit card statement a month later, AU had charged me but I hadn't received the DVD's (obviously). I was angry because I assumed that they woul...