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I am in the same boat. I just emailed Ross directly because I cancelled 14 days ago and have received no credit. My follow ups on the topic have received no reply. My credit card company have started dispute proceedings and I've reported the vendor to all the people I can think of. *sigh* Regards Ja...

If they reserved the transaction then you're probably not on the pre-order.

I'd order from Amazon personally - safer, faster and seemingly far more honest.

Regards

James

Jason

I would go for that if you so decided to go that way. But working in the manufactoring industry I'd suspect it would not work because of the nature of volume production. They need money up-front and we might all end up in the same boat as before.

Regards

James

I'd say they took our money to stay in business. Amazon.com have a real approach - they don't bill until they ship. They have had their financial woes but they always guarantee shipment. I've never had a problem with them and thus they'll get my order for the DVDs.

Regards

James

After my most recent attempt to contact AU and further reading on this forum I have decided to cancel my order in combination with disputing the charge. I have also registered a complaint with the Australian Competition and Consumer Commission based on false and misleading information related to the...

Having stumbled onto this site I discovered to my wonderment that someone was releasing MSCL on DVD in a boxed set. One of my favourite shows! My mouse literally fly to AnotherUniverse.com and I ordered. So the ship date comes and goes - well I live in Australia - International mail can be very vari...