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OH MY GOD :shock: :shock: :shock: No sooner do I respond to Jason's email saying that I had not been credited, when my nice CC company sends me one saying that I have now been credited!!!!! Just double checked my statement and there are 3 refunds showing (for the two charges AND the deposit) Only th...

I've jumped ship as well. I put down that I have been in contact with my credit card company who will be pursuing this fraud. Surprisingly I have just received several e-mails saying that the overcharge query I made back in August has now been read. My credit card company have been excellent and hav...

I am one of the many people who was overcharged on 12 August. I have filled in the complaint form - received 1 reply that my complaint had been read. Did not receive a refund. I e-mail mike - no answer Did not receive a refund I have e-mailed ross - no answer, not even to say that it would be looked...