Search found 17 matches

by Zach
Oct 21st 2002, 3:52 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Another Universe and Ridiculous Responses
Replies: 26
Views: 7669

I called AU today to check on my credit back and I spoke with Ross himself!! I could not belive he actually ansewred the phone. I asked when my money would be credited back to my account...and he was VERY rude with me. He said he wasnt' sure and an email would go out stating a timeframe. I told him ...
by Zach
Oct 18th 2002, 6:15 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: E-mail to Ross.
Replies: 5
Views: 2413

I emailed him yesterday and I got an "auto response" saying that he was out of town and would be back in the office Monday.

So....I dunno
by Zach
Oct 16th 2002, 3:35 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Update from Ross.
Replies: 29
Views: 7225

It seems to me that this messege from Ross....(saying everything will ship within a few days) is just a tactic to get people NOT to cancel. I'm sure he knows very well that Jason has suggested a deadline of Wednesday at 5 Pacific. Perhaps, he is just trying to "by some time" so some might believe hi...
by Zach
Oct 15th 2002, 1:16 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Shocking e-mails from Ross... This is an example of Ross....
Replies: 17
Views: 5223

Well, its nice to know that someone has been getting reply's from Ross. I've emailed him twice this week and have yet to get an ansewer!
by Zach
Oct 14th 2002, 1:58 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: DVDpricesearch.com stores & should I cancel my AU order?
Replies: 1
Views: 914

I just cancelled my order with AU today and I've already pre-ordered from Amazon. To me the lunchbox and bonus disc don't sound too great. I imagine the box will be a cheap tin quality. And from my understanding the bonus disc was independently filmed. So it don't sound like anything spectacular is ...
by Zach
Oct 14th 2002, 1:13 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: cancelled order
Replies: 15
Views: 4292

I just got off the phone with Wade. My experience is identical to everyone else's. He told me that the DVD's were scheduled to be shipped "any day now". However, he did admit that he has been saying those very words for the past how many months! Overall he was very polite and easygoing. I just told ...
by Zach
Oct 12th 2002, 11:12 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Has anyone canceled their order and recieved a refund?
Replies: 35
Views: 9544

After much thought...I decided to cancel my order with AU. After all this time the bonus disc and lunchbox aren't really appealing to me anymore. When I cancelled I emailed Ross, AU themselves, and I put in a cancel through drygrass. Oh, and I think I'm going to call AU Monday morning as well. If al...
by Zach
Oct 12th 2002, 11:09 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: A question about Ross meeting with BMG on Monday
Replies: 21
Views: 5554

Jason,

Do you think you'll be able to get some word to us by Monday night of wheather the meeting took place and if BMG got paid or not?

That way those who have not yet cancelled our orders will be able to do so knowing that Monday turned out to be another uneventful day!

Zach
by Zach
Oct 11th 2002, 11:25 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Comment about Canceling Order
Replies: 1
Views: 1096

Comment about Canceling Order

I have been thinking about canceling my order with AU for the past few days. I was worried that if I cancelled my order AU would without a doubt take their sweet time crediting back my account. Because I ordered the set the very first day the pre-order was available I was afraid that if this situati...
by Zach
Oct 6th 2002, 7:42 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Is Everything Shipping Together??
Replies: 1
Views: 826

Is Everything Shipping Together??

Since the DVD's have taken so long to ship...and the bonus disc and lunch boxes were delayed anyways....

Are they actually going to ship together??

Jason....Ross....anyone???
by Zach
Oct 5th 2002, 1:05 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Request for Information
Replies: 20
Views: 7614

Just emailed you, Ross!

Thanks!

Zach
by Zach
Sep 18th 2002, 6:56 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: So did they ship or what?
Replies: 1
Views: 1179

So did they ship or what?

It's Wednesday the 18th. Does anyone know if AU began shipping the DVD's??
by Zach
Sep 16th 2002, 3:09 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: These last few days are painfully slow!
Replies: 23
Views: 5371

Yeah, I agree. Are they being shipped tomorrow or not?
by Zach
Sep 1st 2002, 1:14 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: disputing double charges with credit card company?
Replies: 4
Views: 1621

By the way...dont' you think they would get the point with all these credit card companies contacting them??
by Zach
Sep 1st 2002, 1:13 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: disputing double charges with credit card company?
Replies: 4
Views: 1621

I've disputed my charge also. Hopefully, they won't cancel my entire order!!!

GRRRRR