Search found 4 matches

by ST
Sep 18th 2002, 5:14 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: more information about dealing with double charges
Replies: 3
Views: 1040

Nope, the DVDs weren't shipped yesterday. There is more information about this in another thread.
by ST
Sep 18th 2002, 4:29 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: more information about dealing with double charges
Replies: 3
Views: 1040

more information about dealing with double charges

I also decided to to call AU today and just got off the phone with Wade at 1-888-5COMICS. I wanted to double check that my status was okay given that I was double charged and I had "disputed" this with my credit card company. If you notified your credit card company to reverse the double charge, the...
by ST
Aug 31st 2002, 10:36 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: disputing double charges with credit card company?
Replies: 4
Views: 1636

disputing double charges with credit card company?

I am one of the "lucky" many who have been double charged. (I also received the e-mail that it was fixed, which of course it hasn't.) If I file a dispute with my credit card company is this likely to confuse Another Universe into cancelling my entire order? Jason, Gordon, anyone else have an opinion...
by ST
Aug 17th 2002, 5:16 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: expected response from customer service form?
Replies: 11
Views: 2788

expected response from customer service form?

Well, I was one of the previously lucky few, reading the messages about everybody having problem with their order and credit card chages, but thinking I was okay. Now I've joined the ranks of the double billed. I filled out the online customer service form last week, but haven't heard a peep. Since ...