AU.com has broken promises before, and will break them again

[Spartacus]

At long last the My So-Called Life Complete DVD Set will be shipping to everyone who ordered it from
AnotherUniverse.com. We are sincerely sorry for all the delays in getting this project finished and for that reason we
are shipping the DVD set as quickly as possible. The Lunch box and bonus DVD will be shipped free of charge at a later
date. We look forward to everyone having the sets in the quickest possible time.

BMG (the manufacturer of the sets) will be shipping them to us on 10/25. It may take up to 5-7 days for the sets to
reach our warehouse in California. We will send a short updated e-mail verifying receipt in our warehouse when it
arrives. We will then begin shipping them to all customers no later than Monday, November 4th. If it is humanly
possible, we will ship earlier. Our method of shipping will be USPS Priority Mail . We will be e-mailing each of you
with your shipping confirmation/tracking number within 24 hours of it leaving our warehouse. All orders will be
shipping freight free, no matter where in the world you are.

Included with the Bonus Disk and Lunchbox will be other bonus materials that Another Universe is sending you as an
apology for the delays and a thank you for your patience in sticking with us. As soon as we have a definitive date as
to when we will receive the lunchboxes from China, we will e-mail everyone and let you know.

We are genuinely sorry for the confusion and stress this has caused so many of you. We will diligently strive to make
amends to all of our customers who have stuck with us this entire time. It is because of you, the fans, that we took on
this project and because of your devotion to the show that you love that we will stick with this until we resolve every
challenge put in front of us.