We are not alone... another company has billing problems

[pgh kenny]

Another company has had a double charge episode. I subscribe to xm satellite radio and they apparently had a 'billing error'. I'm back to that familar task of checking my credit card activity only this time it's my debit card. Unlike au, they seem to be addressing the problem quickly. Their 800 number has a detailed message about the mistake and a promise to correct within 15 days. If your curious, 1-800-852-9696, Option 5. So anyways, I wonder who does their credit card processing? Are these double charge mistakes more common than I was aware?

These are links to baby sized threads, but they should ring familiar!

http://www.xmfan.com/viewtopic.php?t=3173

http://66.246.14.172/phpBB/viewtopic.php?t=4949

[lance]

Another company has had a double charge episode. I subscribe to xm satellite radio and they apparently had a 'billing error'. I'm back to that familar task of checking my credit card activity only this time it's my debit card. Unlike au, they seem to be addressing the problem quickly. Their 800 number has a detailed message about the mistake and a promise to correct within 15 days. If your curious, 1-800-852-9696, Option 5. So anyways, I wonder who does their credit card processing? Are these double charge mistakes more common than I was aware?

These are links to baby sized threads, but they should ring familiar!

http://www.xmfan.com/viewtopic.php?t=3173

http://66.246.14.172/phpBB/viewtopic.php?t=4949

Sorry to hear about it, hope things work our for you.

Best,

Lance Man