Process for Getting Our Money Back (Credit Cards credited)

[Jason R]

FarrelGirl78, I am glad to hear this!

Did your credit card grant the refund, or was it AU?

Tomorrow, I am emailing all people waiting for refunds or double bill corrections. If they have not been refunded, I am asking them to submit a complaint to the FBI at http://www.ifccfbi.gov, cross referencing my complaint: IFCC-I02101510303033.

If you are reading this now and waiting for $$$, you might as well get a head start.

Jason

After a long day, I was happy to see that I finally got my AU refund. YES, I did... my nightmare is finally over. I got a confirmation e-mail last october 14th by Mike but didn't believe him. I filed a dispute with my CC company and sent my e-mails that I had kept since last february to them. I just checked my report online and I finally got a refund, well I mean 2. First the $20 US and second the $79.98 US (which for me is more than $160 CAN). Right now, I have no idea if it is from VISA or AU but I would say VISA. I will call them to have more informations. I am just so happy that my nightmare is over. I can finally forget about it but don't worry I will still be checking the board because I still believe AU is a fraud and I want everyone to get their money back. Right now, it is the most important thing!

Good luck everyone
Dominique

[FarrellGirl78]

I have no idea Jason if my refund is from VISA or AU. I just see that the comicstore.com has put $20 US and $79.98 US back on my credit card. Right now, I cannot access my CC informations online because my report says it is not available for the moment but I will call VISA to see if the money is from AU or my dispute. Unless a miracle happened, I would doubt it was AU but who knows!

Dominique

[Jason R]

According to my drygrass.com record, it looks like AU have done jacksh*t for quite some time. This is people's hard-earned cash that they are stealing.

Define stealing? I take something from you without permission and when you ask for it back, I keep it. To me, that is stealing.

I am glad that credit cards seems to be forcing the refunds. I am hopeful that the FBI complaint will result in a fraud investigation, which might make it easier to get a refund under some cards' fraud coverage.

[so-called customer]

If you got 2 refunds, it was your CC company reversing the original charges. I cancelled through Drygrass and left a phone message, but haven't received any indication AU has done squat with my case. I also have the emails from day one, and am prepping a cover letter for the CC company. I'll also be including Jason's latest email as further proof.

[Lurker1999]

The question that arises is where is all this money going to end up coming from? Is someone here more familiar with the procedures for chargebacks? As I understand it our credit card companies will initiate the process by debiting the merchant account AU has at authorize.net for the amount we're disputing plus a service charge per chargeback.

What happens when AU's authorize.net account runs out of money/hits the maximum credit? Who gets stuck with the final bill? I'm sure that crook Ross has already moved our money somewhere else so no one can find/touch it.