Search found 98 matches

by Lurker1999
Oct 11th 2002, 7:56 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Answering questions you might have.
Replies: 153
Views: 31074

The problem is if they have no money to refund. While it's only a rumor it appears to be the prevailing wind. Get out while you can.
by Lurker1999
Oct 10th 2002, 12:55 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Answering questions you might have.
Replies: 153
Views: 31074

The next question is - Why? That I don't know. But I have a theory. The recent revelations into AU's "cash flow" (or lack thereof) are pretty insightful. Judging by their bounced check history, it appears that AU has some trouble keeping cash in their accounts. My theory is that AU "borrowed" money...
by Lurker1999
Oct 8th 2002, 6:04 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Answering questions you might have.
Replies: 153
Views: 31074

Anyone know how many sets Amazon is slated to get? I don't mind waiting as long as I'm guaranteed to get a set of discs if I put an order in. It doesn't have to come with the first batch.
by Lurker1999
Oct 8th 2002, 12:40 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Excuses for the incompetance of Another Universe?
Replies: 13
Views: 3730

Mistakes happen. AU has damaged their reputation with at least this segment beyond repair. Shopping on the internet is a two way street of trust. The merchant has to trust that you're not buying with a stolen or forged credit card and that you won't try to claim your delivered package was lost etc. ...
by Lurker1999
Oct 8th 2002, 12:33 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Sticking with AU, given that.....
Replies: 10
Views: 1830

I'm trapped with AU. If I were assured that I could get my money back I would cancel my order immediately. However, reading the post about one of the CSRs threatening to drop someone's cancelled order at the bottom of the refund stack has just made me more aware that it is a crooked company that we'...
by Lurker1999
Oct 6th 2002, 7:55 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Please post your experience trying to get a full refund
Replies: 3
Views: 807

Please post your experience trying to get a full refund

AU started charging my credit card right away basically (3/1, 3/27 and again 8/9). My credit card company won't do anything about the first 2 charges so I'm stuck. Please post if you successfully get a full refund of all of your charges from AU and what you had to do to get it. Instead of paying dou...
by Lurker1999
Oct 6th 2002, 7:51 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Cash Back?
Replies: 3
Views: 1269

I get the feeling if you cancel your order AU will just put your refund in the same queue with the rest of the double/triple charges, meaning you'll never see your money again. Ever.
by Lurker1999
Oct 4th 2002, 3:37 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Constructive ways to voice your opinions
Replies: 0
Views: 602

Constructive ways to voice your opinions

I'm sure it's been brought up here before but there's seemingly more effective ways to express your opinions instead of taking it out on the poor people from the company that still log in and read messages here. Better Business Bureau reports: http://www.bbb.org/bbbcomplaints/SelectComplaintLink.asp...