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E-mail your order and I'll have it looked at today.

E-mail me at ross@anotheruniverse.com and I'll check the status for you. Send me your order number and the e-mail address you used to order.

Think about it Ross..........(and if you do dcide to do it, please make sure that you actually DO post daily, and not when the mood takes you) I've been trying to do something here. Even if it is just posting so people know I'm still alive. While it may not be daily, but I will update people as oft...

Ross, while I appreciate your efforts and staying on top of responding to posts, rather than spending so much time on this board, why aren't you out there elbow deep in DVDs packing and shipping? As soon as these hit my dock, most of us won't be getting much sleep as we pack and ship. Part timers f...

The issue is that we have had multiple people on regular payroll working on this for months more than was planned at the beginning. The amount of people cost, additional costs during design, licensing and production have grown. But that's our problem. And we'll get through it. And we've learned (no,...

Oh, no! Ross, then why did the folks at AU even take the project in the first place? If you have doubts yourself... can you really inspire confidence in any of us? :( We'll get it done. The issue is more that we were unprepared for what it turned into. If it had come out when BMG first said they co...

Yes I'm aware that we suck. And in the event I ever forget it, there is always plenty of people to remind me.

Please send me your info at ross@anotheruniverse.com and I'll look into it tomorrow.

No Jason wasn't fired. We are still working with him on this project, and will continue to as long as we are selling the MSCL DVD set.

If we report AU for unacceptable service as far as billing (and can we expect reliable shipping out of the sets, even), they'll be screwed and probably won't even bother fulfilling our orders. With their poor financial state, they may even go out of business. If we don't report AU, they will be fre...

Jason Rosenfeld wrote:Believe me, I wish Amazon had agreed to do this.

There are times when I wish it as well.

We have ordered more that we have orders for. By a decent amount, but not by any streach of the imagination a huge order. We can go back to press, and order in smaller increments, and that will kind of depend on how well it sells.

andrewgd wrote: And at this point, they really don't need to look any worse than they already are.

Ever so true.

Well I played phone tag with the person I needed to confirm with. I thought we'd be able to finalize it yesterday and we weren't able to do it in the morning and I spent the rest of the day on a plane, getting in late last night. If it happens today, I'll let everyone know. I'm sorry that people fel...

David Lambert wrote:I bought 4 more today....

Today I bought the season collection of 24, the Die Hard Collection, the Pulp Fiction Special edition and Mosters Inc.

It's all research. Really. That's what I keep telling the bookkeeper.

We will send out a mass e-mail and also individual shipping e-mails when the DVD starts shipping. We should also be using a tracking number for USPO so you'll be able to keep an eye on your shipment as it goes.