Search found 15 matches

by trustella
Nov 15th 2004, 6:57 pm
Forum: For Sale or Wanted
Topic: Original VHS Box Sets for Sale
Replies: 0
Views: 4360

Original VHS Box Sets for Sale

Hey guys, My original blue and red VHS box sets are looking for a good home! I also have the other 7 eps on VHS that would like to tag along as well. Just sending this out to see if there are any MSCL fans who happen not to have a DVD player and still want to watch the show. The tapes are all NTSC a...
by trustella
Nov 13th 2003, 10:27 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU Bonus Materials Discussion (**OFFICIAL THREAD**)
Replies: 290
Views: 87924

Just Got Lunchbox & DVD - In San Francisco Bay Area

I placed my order with AU on 2/11/2002, and over 21 months later, I received my lunchbox and bonus DVD. My lunchbox has a small defect below Bess Armstrong's right elbow, but I'm just glad to finally get some resolution. I had complained to the NE California BBB and written directly to ross@comicsho...
by trustella
Nov 6th 2003, 2:27 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU Bonus Materials Discussion (**OFFICIAL THREAD**)
Replies: 290
Views: 87924

reply from AnotherUniverse

I just received the following email from AnotherUniverse customer support: We are working around the clock shipping out the Bonus DVD and Lunchbox. We have researched your order and should be shipping it shortly. Thank you for your patience. Leslie A. Balko The email was sent just to me and included...
by trustella
Oct 29th 2003, 6:01 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: New Phone Number on AU.com
Replies: 0
Views: 4217

New Phone Number on AU.com

So I was looking at the train wreck that is the current AnotherUniverse.com site, and saw that they now have a Phone Orders number posted on their site. The number is 916-451-5741. I called but no one answered; voicemail picked up and it was a generic "Please Leave a Message" greeting with no mentio...
by trustella
Oct 29th 2003, 5:27 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU's Office in Sac - Still Operating?
Replies: 0
Views: 4104

AU's Office in Sac - Still Operating?

Does anyone know if the Another Universe office in Sacramento, CA is still in operation? If that where they are shipping the bonus DVD and lunchboxes, I want to drive out there and get them myself (a la brainysmurf). The address I have is: 7975 Ramona Ave Suite B Sacramento, CA 95826 Any idea? ----s...
by trustella
Oct 27th 2003, 8:35 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU Bonus Materials Discussion (**OFFICIAL THREAD**)
Replies: 290
Views: 87924

candygirl wrote:The text of the most recent AU email is available on the first page of this thread. Do you need the headers too?
Yes, I need the email with the headers. My credit card company doesn't put much weight on internet forum postings. Could that be posted here as well? Or could someone forward it to me?
by trustella
Oct 23rd 2003, 6:15 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU Bonus Materials Discussion (**OFFICIAL THREAD**)
Replies: 290
Views: 87924

in California and still no lunchbox!

I'm about a 2-hour drive from the Another Universe Sacramento office, and I still haven't received my lunchbox and DVD. I also didn't get the email saying they would be shipping them out. I think they are slighting me b/c I successfully got back an overcharge from my credit card company. They've con...
by trustella
Sep 30th 2003, 8:33 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU Bonus Materials Discussion (**OFFICIAL THREAD**)
Replies: 290
Views: 87924

still waiting...

I too did not receive the email. I just sent an email to see if I'm still on their list. Maybe they took me off the list b/c I successful disputed my overcharge. However, I still paid over twice what the boxset is going for at other retailers and I still deserve my bonus materials! Has anyone gotten...
by trustella
Sep 12th 2003, 3:13 pm
Forum: For Sale or Wanted
Topic: the "missing 7"
Replies: 1
Views: 1709

I can help you!

Hey there,
I have the eps on VHS I'd be willing to sell you for cheap. They were my own VHS tapes, but now that I have the DVDs, I don't need them anymore. Email me at tapes@propapanda.com if you still need them!
---stella
by trustella
Sep 2nd 2003, 9:52 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Taking this Bull(s***) by the Proverbial Horns
Replies: 28
Views: 24245

Count me in...

I have a DVD burner and some editing experience with things like iMovie and iDVD. I would be willing to help in anyway that I can: editing, duping online material, whatever!
by trustella
Jun 27th 2003, 9:14 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Partial Credit Card Dispute?
Replies: 2
Views: 1874

some progress with partial dispute

I had ordered 2 boxsets through AnotherUniverse. About 3 weeks ago, I faxed a 5-page letter and 50+ pages of documentation to my credit card company. I asked for: - refund for the boxset I cancelled - partial chargeback for the boxset I kept Today, my credit card company has posted a temporary credi...
by trustella
Jun 6th 2003, 8:29 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Please post here if you have received a refund...
Replies: 62
Views: 15789

Re: Zip

I've still heard zip from AU. Sent in the refund form two or three months ago now. E-mailed three weeks ago. No answer. E-mailed again. Still no answer. Now what? Am I just not a winner in the Refund Lottery? I too have gotten no response to my emails of late. I'd recommend resending a copy of the ...
by trustella
May 14th 2003, 6:37 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Please post here if you have received a refund...
Replies: 62
Views: 15789

Re: Still no refund - wah!

So you might want to email and ask about your form. They've been pretty prompt about getting back to me about not receiving the form. If you made a copy of your form before you sent it, you should include the Claim number. Good Luck! Thanks, I'll need it! Which e-mail address should I be using thes...
by trustella
May 6th 2003, 1:46 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Please post here if you have received a refund...
Replies: 62
Views: 15789

How long did most of you have to wait to receive refund cheques? I sent my form off a while ago (I'm guessing about 6 or 7 weeks ago now) and still haven't received anything. After about 2-3 months of harassing them to get a form sent to me, I promptly sent it back on April 25th. I emailed AU twice...
by trustella
Apr 22nd 2003, 8:11 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Partial Credit Card Dispute?
Replies: 2
Views: 1874

Partial Credit Card Dispute?

I received my boxset, but I'm doubting that I will ever get the lunchbox and bonus stuff. Does anyone think it would be possible to do a partial credit card dispute for a charge over a year old now? I figure I could dispute about half of the $100 b/c that's the difference between buying from AU vers...