Search found 106 matches

by Ross Rojek
Oct 10th 2002, 11:21 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Late Night Update for 10/10
Replies: 63
Views: 16807

Re: Late Night Update for 10/10

Jason Rosenfeld wrote:Ross, you've said this before. "I'll pay you despite how you are treating me."
Sorry, I shouldn't have said it.
by Ross Rojek
Oct 10th 2002, 11:11 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Late Night Update for 10/10
Replies: 63
Views: 16807

Late Night Update for 10/10

I actually wanted to have an evening when I didn't have to come back here, but apparently I do. I'm not leaving AU anytime soon. AU will honor all the coupons that are issued, but they will not be exchangable (you can't sell them off to people who do want them). Just like we honored all the orders f...
by Ross Rojek
Oct 10th 2002, 5:15 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: 4 stars from Rolling Stone Magazine for The DVDs.
Replies: 31
Views: 5687

GordLacey wrote:I'd hardly call that a review. Did they even see the discs, and if so, how did they get them?

Gord
They got a check disk set from us for the purpose of the review.
by Ross Rojek
Oct 10th 2002, 2:09 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: MSCL DVD SET UPDATE 10/10/02….
Replies: 77
Views: 15772

MSCL DVD SET UPDATE 10/10/02….

ORDERS PLACED BETWEEN FEBRUARY-JUNE 18TH (FIRST 2500 ORDERS) GET THE FOLLOWING… - DVD SET - BONUS DISC - LUNCHBOX W/CERT OF AUTHENTICITY -MSCL T-SHIRT -$30 Gift Certificate at AU -FREE SHIPPING ORDERS PLACED BETWEEN JUNE 18TH-SEPT 17TH GET THE FOLLOWING…. -DVD SET -BONUS DISC -LUNCHBOX (DIFFERENT TH...
by Ross Rojek
Oct 9th 2002, 10:29 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Sit Back, Relax, Have a Coke and a Smile....
Replies: 15
Views: 3759

Cause they really just don't seem to give a crap right now. They seem to be fine, just fine, with people cancelling and going elsewhere. What a terrible attitude. Damned if I do, damned if I don't. If I try and convince people not to cancel, you (or someone else) will jump on me for trying to rip t...
by Ross Rojek
Oct 9th 2002, 10:16 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU is producing the bonus disc themselves??????
Replies: 6
Views: 1952

Re: Bonus disc preview

special_k wrote: ps- where's my refund, rojek?
Well you requested it on Monday, I think it was processed yesterday and should show up on your card within a couple of days.
by Ross Rojek
Oct 9th 2002, 1:18 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Take time to report AU to Internet Fraud Complaint Center
Replies: 6
Views: 2122

Since you took the time to state your viewpoint, I'll take the time to state why I think you're wrong. You forget that I sent you an email a week before that that was ignored. Nope, we discussed that as well. I showed it replied to, you said you didn't get it. Ever other e-mail you've sent me has a...
by Ross Rojek
Oct 9th 2002, 12:26 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Take time to report AU to Internet Fraud Complaint Center
Replies: 6
Views: 2122

Not to get into an argument about this, but you and I have exchanged several e-mails about this. How you were defrauded: AnotherUniverse has misrepresented their delivery date over and over. Delivery dates change. We should have been faster about telling people, but often we were stuck waiting for B...
by Ross Rojek
Oct 8th 2002, 11:57 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Late Night Update
Replies: 66
Views: 12512

One of the reasons we can use a gift cert if that we do have thousands of items in stock. You may or may not like what we have, but its something we can offer. Since most everyone here has made it fairly clear that there is very little we can do to make them happy, I'm going to do the best I can, ma...
by Ross Rojek
Oct 8th 2002, 11:43 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Information Needed....
Replies: 2
Views: 1223

Yes you will still be getting the lunchbox and bonus DVD. I've been told by BMG that Amazon and other retailers will not be releasing it until 11/19 or later.
by Ross Rojek
Oct 8th 2002, 11:41 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU is producing the bonus disc themselves??????
Replies: 6
Views: 1952

No we are not burning them themselves. All Justin told Jason was that he was going to prep the video and menus for the production company. It will be authored and duplicated by a local firm that can turn it around quickly.
by Ross Rojek
Oct 8th 2002, 11:34 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: ? for those leaving AU and going with Amazon
Replies: 4
Views: 1484

You'll get the deposit back as well.
by Ross Rojek
Oct 8th 2002, 6:33 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Excuses for the incompetance of Another Universe?
Replies: 13
Views: 2893

I've not yet seen you even attempt to give a single reason to stick with you. Let's have one! Or, admit there is no reason and we're getting ripped off, and then I'll happily email you with my cancellation. 1. Everyone will get the DVD set earlier than from anywhere else (though I still don't know ...
by Ross Rojek
Oct 8th 2002, 3:53 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Late Night Update
Replies: 66
Views: 12512

Re: Late Night Update

andrewgd wrote:So where the f*** is it now???
I'm still waiting on a quote. When I get it I'll post here. Otherwise there isn't a update yet.
by Ross Rojek
Oct 8th 2002, 10:07 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Late Night Update
Replies: 66
Views: 12512

Re: Late Night Update

EmmBee wrote:Umm... You posted this the evening of the 7th. I sent you a message on the 6th, and I have yet to get a reply. And I've been waiting eight weeks for a refund.

emmbee@comcast.net
You are correct. I just found 5 I hadn't responded to. I'll do it now.