Search found 11 matches

by canavan23
Dec 11th 2002, 10:52 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Woohoo!! I got a er... reply!
Replies: 14
Views: 2745

Woohoo!! I got a er... reply!

I finally got a reply from AU (Thomas to be exact) It said this: > We are sorry but we received your cancelation email after we shipped out >your order, and that is why you got the box set. However, you are still >slated for a refund. I will also leave a note to make sure you are contacted >when we ...
by canavan23
Dec 2nd 2002, 9:04 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Anyone Who Paid TAX on a AU order
Replies: 8
Views: 1565

I already posted about this a couple of days ago. As the tax has already been paid on the first delivery, the box set, any extras should be sent as either "promotional items" or as valued at "$0.00" If there is a charge (ie: AU do put "value=$50" on the export ticket), you can apeall against this ch...
by canavan23
Nov 29th 2002, 9:51 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: UK DVDs arrived and I was charged shipping???
Replies: 33
Views: 9098

When (sorry, I meant "In the unlikely event that") AU send the lunchboxes/bonus discs there should be no extra charges for import. You were charged $98.98 for the DVD box set, the lunchbox and the bonus disc. Upon receipt of the box set you will pay the import tax for the whole order, including the ...
by canavan23
Nov 26th 2002, 7:02 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: "FEE TO PAY"
Replies: 15
Views: 3437

I got mine from Amazon on Saturday, with the same customs charge. I also recieved a set today from deepdiscountdvd, with no customs charge. I think the whole import charge thing is pretty random. Still waiting to see about the AU set. Got a tracking number, even though I cancelled 6 weeks ago! Sent ...
by canavan23
Nov 23rd 2002, 11:12 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: in the UK got tracking number
Replies: 54
Views: 8420

I got a tracking number, despite cancelling 6 weeks ago. As I have ordered the set elsewhere, I am going to refuse the goods. I sent the following mail to ross (not that it will be read, the last 8 have been ignored) -- What is up with you, you retard? Isn't you processing my cancellation, and the f...
by canavan23
Nov 22nd 2002, 5:48 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Post here if you want to vent about NOT receiving the DVDs.
Replies: 64
Views: 16975

Gave Ross a last chance yesterday to at least reply to any mail from me regarding my cancellation that was "noted" on October 15th. Still unable to run a business, he failed to do so, so I am now on the FBIs files somewhere :) On another note, I ordered with Amazon the day I cancelled. Two weeks ago...
by canavan23
Nov 22nd 2002, 5:03 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Post here if you want to vent about NOT receiving the DVDs.
Replies: 64
Views: 16975

Hey wend74, thanks for the tip but I already knew that 'Wild Horses' was a Stones track. I love the song, but agree that the Sundays version is much more amazing. Her voice is sooo incredible! Glad you like it too 8) But neither are as good as Gram Parsons version :) (In my opinion, don't yell at m...
by canavan23
Nov 12th 2002, 10:59 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: international orders!!!!!
Replies: 34
Views: 10983

I live in the UK. I was double charged in August, but after numerous emails and phone calls I managed to get the double charge refunded. It took the best part of a month, IIRC. I have also cancelled my order and re-ordered through Amazon. That, however, is another story. I recieved my "Cancellation ...
by canavan23
Oct 30th 2002, 12:16 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Anyone heard from Ross?
Replies: 2
Views: 1008

Anyone heard from Ross?

Anyone heard from Ross lately? I have sent 3 mails over the last week, all of which have been ignored. The last thing I got was a "Cancellation noted, refund submitted" lie from Mike McCullough on the 15th of October. Actually, lie is probably a bit strong. He probably did submit it, just to the was...
by canavan23
Oct 18th 2002, 3:27 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Process for Getting Our Money Back (Credit Cards credited)
Replies: 19
Views: 3155

I cancelled on the 15th, got the "cancellation noted, refund submitted" mail from Mike. Waited until to day, still no refund. Mailed Ross, and got an out-of-office reply, claiming he is away until the 21st. Not even bothering to spend the money on a UK to USA call to get fobbed off again by Wade. Gu...
by canavan23
Oct 15th 2002, 4:11 am
Forum: 2002 DVD release (BMG)
Topic: Amazon - Share the Love and get 10% off!
Replies: 212
Views: 38533

Someone share their loving with me?

canavan23@hotmail.com

Cancelled this morning, time to buy from a reputable retailer :)