Search found 41 matches

by Fedup
May 2nd 2003, 1:49 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Please post here if you have received a refund...
Replies: 62
Views: 14615

Received a refund!

I finally received my refund check also and cashed it. I think it cleared but there are any issues, I'll be sure to post. Thanks to all involved in helping get this debacle cleaned up.
by Fedup
Dec 30th 2002, 7:46 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AARGGGHHH! AU WINS AGAIN!
Replies: 4
Views: 1543

I guess maybe it comes down to the amount of money in question. Maybe for a CC company, $20 isn't worth the effort of getting AU to pay up. AU probably understands this and unless a consolidated effort is made, 1000 people contacting 1000 different CC companies about $20 doesn't amount to squat, exc...
by Fedup
Dec 30th 2002, 7:33 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AARGGGHHH! AU WINS AGAIN!
Replies: 4
Views: 1543

That's what I figured. They were sticking to that 180 day rule which seems pretty arbitrary. I mean what difference does it make if they shafted me after 180 days? And if they don't have to go after AU for the money and would rather pay me out of their own pocket I guess that's their prerogative.
by Fedup
Dec 30th 2002, 4:08 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AARGGGHHH! AU WINS AGAIN!
Replies: 4
Views: 1543

AARGGGHHH! AU WINS AGAIN!

Ok, so I thought I was in the clear, I disputed my $20 overcharge with my CC company and got a temporary reversed credit immediately a couple of months ago. I just found out, they reversed the reversed credit and put the $20 back on! So I called them and they said the merchant didn't respond and tha...
by Fedup
Dec 11th 2002, 12:04 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Woohoo!! I got a er... reply!
Replies: 14
Views: 2539

That was a stonking email! I laughed out loud :D I especially like your heartfelt concern for Thomas... Which brings me to my favourite complaint sentence to be included in any letter or conversation where-ever possible (credit to my friend laura for this one): "Yes, it is a longstanding problem, i...
by Fedup
Dec 3rd 2002, 1:17 am
Forum: 2002 DVD release (BMG)
Topic: About the Quality of the Discs
Replies: 27
Views: 9610

I have to agree with JPP13. I just received my discs (from Deep Discount DVD) and popped them into my player the second I got home. Was the quality the greatest? No. Are they leaps and bounds better than my VHS copies? Undoubtedly. Ideally, yeah, I'd like the video and audio to be pristine, but like...
by Fedup
Dec 2nd 2002, 10:24 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Are there others out there in the U.S. w/o their DVD?
Replies: 12
Views: 2401

Leave it to the asses at AU to send DVDs to people who cancelled their order and not send to people who kept their order.
by Fedup
Nov 18th 2002, 7:38 am
Forum: 2002 DVD release (BMG)
Topic: Quality of DVD picture
Replies: 94
Views: 27364

Personally I think the quality of the original 3 episode DVD is slightly better. Well I don't have my box set yet, but I do have the original 3 ep DVD and I thought the pilot looked like crap. Eps 2 and 3 were much better, although I wouldn't say they were spectacular (and I don't expect them to be...
by Fedup
Nov 14th 2002, 7:02 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Unbelievable.
Replies: 19
Views: 5663

Wow.

This would almost be funny if it weren't so sad. Jason, why don't you set up a meeting with this "investor" and they, oh say, 1000 MSCL fans who were cheated by AU. We'll show him what we think of his company and how he wants to profit from us. This investor is no different than the crooks at Enron ...
by Fedup
Nov 13th 2002, 8:07 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: The AU investors think that I am making up the double bills
Replies: 16
Views: 2806

Surely this can't be a suprise right? Anyone dumb enough to invest in AU is dumb enough to believe that I double billed myself and didn't want to refund myself without disputing myself with my credit card company
by Fedup
Nov 12th 2002, 6:49 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Has anyone who cancelled got a set of DVD's?
Replies: 6
Views: 1471

I live in an apartment building, and all packages get delivered to the office and signed for there, while the residents get slips in their mailboxes saying "you have a package in the office." So how would I go about refusing delivery if I get a set sent to me? I have officially cancelled and reciev...
by Fedup
Nov 12th 2002, 2:59 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Has anyone who cancelled got a set of DVD's?
Replies: 6
Views: 1471

Those total jackasses are sending me a set also! After I cancelled and disputed my charge! It continually amazes me how AU can stoop to new lows. They are going to eat the cost of shipping those DVDs.
by Fedup
Nov 5th 2002, 7:27 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: ross's number
Replies: 75
Views: 9190

Jason Rosenfeld wrote:I am really unsure of what to do here. I am not withholding information to string you along.

Remember "clyde" from July? He's back.
I hope "clyde" is back with his able-bodied lawyer. Now that would be cool.
by Fedup
Nov 2nd 2002, 7:51 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: The MSCL story on Digital Bits now
Replies: 35
Views: 4882

I've read people here worrying that even if they cancel, they won't get their money back, so I don't doubt that at all. But I don't know if that's the #1 reason people aren't cancelling. Wouldn't the majority of orders have been placed on credit cards? There have been plenty of talks here about how...
by Fedup
Nov 2nd 2002, 1:30 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: The MSCL story on Digital Bits now
Replies: 35
Views: 4882

Also, from the emails that I received in response to that interview, a great number of them coming from other reporters, many seem to oppose the very idea of exclusives. They feel that an exclusive is like a license to provide bad service. They have been proven right about that and I have been prov...