Search found 98 matches

by Lurker1999
Dec 25th 2002, 3:15 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Citibank finalized my dispute with AU
Replies: 0
Views: 1030

Citibank finalized my dispute with AU

I cancelled my order and disputed all of the charges ($20 and $79.98 initial charges in March) and the double charge in August. I just got written notification that AU didn't put up much of a fight and the charges have been permanently credited to my account. So if you're trying to get your money ba...
by Lurker1999
Dec 21st 2002, 4:04 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: News from Ross (sort of).
Replies: 17
Views: 4499

FWIW chargebacks do cost the vendor quite a bit of money. The credit card companies will charge a vendor a fee for chargebacks and take the money out of their merchant account without notice. Plus if enough chargebacks occur the company that's processing the cards for the vendor may jack up the % ch...
by Lurker1999
Dec 20th 2002, 9:19 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Hey MartinPierre!
Replies: 24
Views: 5738

Is there actually any useful information out there? As they say about something too good to be true.. it's clear Ross has packed up and moved on with his spoils. If you didn't cancel, dispute your charge, were afraid of disputing the charges, had hope, etc. you bought what you have already in your p...
by Lurker1999
Dec 13th 2002, 8:57 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Free shipment for "free" bonus material
Replies: 7
Views: 3444

This is "oh so true." What is on the bonus disc, anyway? Anyone feel like doing some due diligence and seeing if the Museum of TV and Radio was paid? This assumes that: a) AU ever ship the bonus materials b) They use UPS for the shipment, which is unlikely due to the cost I sent an email to the Mus...
by Lurker1999
Dec 10th 2002, 11:46 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: It IS possible! I got my refund check today TOO!!!
Replies: 30
Views: 4998

Keep the original envelope it was mailed in. Definitely copy front/back of the check. Dust for fingerprints (kidding.. or maybe..) And make sure you do not count that money in your account until it really has cleared. No point in bouncing something after you think you've got that extra $100 in the a...
by Lurker1999
Dec 8th 2002, 4:44 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: The Twilight Zone Update!!
Replies: 9
Views: 2772

The fact that the set was going to be released on DVD-Rs raised some issues. I'm glad you decided to forgo the cheap route and go with real DVDs. However, any product that AU has any type of involvement in or stands to profit from is off my list of places to buy from. I will be advising everyone on ...
by Lurker1999
Dec 7th 2002, 1:27 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: No chance for overcharge refunds?
Replies: 15
Views: 3915

You know what? The bottom line is people are still out money or have not received their DVDs and promised bonus materials from AU. If they had there wouldn't be a new post every day asking about tracking numbers, whether others had received their DVDs or how to get a refund over 60 days from your cr...
by Lurker1999
Dec 6th 2002, 4:50 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Found this little blurb on DVDTalk
Replies: 13
Views: 2558

Wasn't me but I've made sure to post my opinions of AU on dvdtalk to alert the people there.
by Lurker1999
Dec 6th 2002, 2:03 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Canada still no word
Replies: 33
Views: 5197

I was offered nothing, and I am not defending Ross in ANY way for the double charges... I even only got my DVDs today !!! I am only repeating what he is telling me and trying to find a logical explanation out of his statements. But I am the only one talking to Ross, and if I keep attacking him he w...
by Lurker1999
Dec 5th 2002, 5:39 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Another Place to Complain/Vent.
Replies: 14
Views: 2240

I left a brief message about AU on the site.
by Lurker1999
Dec 5th 2002, 5:32 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Preliminary Survey Results
Replies: 12
Views: 2496

Jason, I think by all accounts of the cash flow and whatever the rabble on RagingBull thinks AU simply doesn't have any money right now. So they are deliberately not refunding people because there is no money to refund. RR and company are hoping that people will go away and just write off the $100-2...
by Lurker1999
Dec 5th 2002, 5:29 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Canada still no word
Replies: 33
Views: 5197

I think there's a significant distinction between bad business practices and this deliberate attempt to supplement a bottom line with fraudulent charges. I don't think anyone believes AU accidentally double charged all of these people or has any intention of actually refunding any money (which by Ma...
by Lurker1999
Dec 5th 2002, 7:42 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: How can I persuade my bank to help me get my money back?
Replies: 8
Views: 2082

Be persistant about your claim. I'm assuming you paid by check or debit card rather than credit card which will make it a bit more difficult for you to get your money back. Someone may be able to help you out with debit card protection or you can go directly to the visa or mastercard sites and revie...
by Lurker1999
Dec 5th 2002, 7:39 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Preliminary Survey Results
Replies: 12
Views: 2496

This just illustrates the need to aggressively pursue any money owed to you via your bank. Now. Assume AU will never even think about perhaps processing your refund ever.
by Lurker1999
Nov 26th 2002, 5:00 am
Forum: 2002 DVD release (BMG)
Topic: audio out of synch with video
Replies: 15
Views: 6525

At times lipsynch may also be due to the player. I have not had the chance to review this episode myself.