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Well if I read that moviepoop shoot article correctly, it made it sound like AU *knew* way back when that they could only keep orders open just so far in advance before the credit cards would time them out or something. Makes it sound like the double-billing was intentional in order to keep the orde...

I got my cancellation refund today. :D I will never speak ill of my evil credit card company again. My loophole was that AU had a delayed delivery date. Since they had Sept. 17th/Oct. 7th listed, you *can* use that date to fill a dispute claim with your company even though the original charge was mo...

I got half of my money back! WHOO!

They'll get the "HOO!!" when I get the other half.

In case anyone is wondering, it was because of my CC company, not because AU suddenly stopped being jerks.

What's funny to me is that for almost four months I have called, emailed and pestered about getting my money back with no results. Yet when I emailed the other morning JUST ONCE to cancel my order...guess what? Three hours later when I called to confirm that it was cancelled, it had already been don...

Well I wasn't really thinking of a Diane Sawyer level, maybe just some tv and entertainment magazines or websites.

I just figured that they probably don't expect most people to have fax machines. I mean, really, who sends out order confirmation via fax in this day and age unless you run a business? I just enjoy the evil idea of responding with, "Why yes, here's my fax number!" and confounding these jerks some mo...

I was thinking---and emailing Ross about this---shouldn't we get the media involved in this fiasco? Surely there are magazines, etc. that would be interested in how some long-suffering fans have been royally screwed by this company.

Anyone have any ideas? Contacts?

Yeah. When I called back in AUGUST, I was told that my refund was being immediately taken care of. Two months of waiting and percentage fees later...I still have nothing to show except a bigger credit card bill nearing it's limit. Should we all go Better Off Dead and start chasing Ross on our bicycl...

You can sign up for a free trial at efax.com which accepts faxes and sends it to your regualr email if this helps you stick it to these rat bastards.

Call your CC companies back and tell them the most recent ship date. Mine was unable to help me until I told them that there was a delayed delivery date. If you still have the emails that said the sets were shipped or the ones where they said that the latest date of delay, fax those in ASAP and they...

Crap, I can't edit my post, but to answer your question--I called my CC company the same day the statement came. It is AU that is putting its head in the sand and claiming that they are overwhelmed by their own lack of forethought. If they only had the capacity to send out 2,000 sets---here's a thou...

I wasn't being sassy, nor am I afraid of my CC company. As a matter of fact I just got off the phone with them a few minutes ago about this. It's like Candygirl said (way better than I did), they took it without asking! My CC company said that since I gave them my CC number in the first place *in go...

I think everyone's money was gambled away in Vegas a long time ago. It would be one thing if I was a middle-aged man with enough disposable income, but it seems like a lot of us that are getting rooked are young and poor. $230 is a lot of money to me and I'm sure Mastercard would greatly appreciate ...

Well I finally cancelled today and I intend to call everyday until my charges are refunded. They have not yet seen how annoying I can be.

I'm not sure what you mean by "why did you pay it?"? Hee. I'm a student which means by default that I *haven't* paid off my balance, not by far. I know I called my CC company the same day I got my statement. They told me to take it up with the company and only file with them(the CC company) as a las...