did anybody else get this email...?
Posted: Feb 1st 2003, 5:27 am
i received this on 1-31-03 at 2:49 pm from mscldvd@anotheruniverse.com:
"Recently there have been some changes at Another Universe. CMI Holdings Group has contracted with American Entertainment Group to take over the running of the web site, fulfillment of orders and finishing all shipping with the MSCL lunchboxes and bonus DVDs. The lunchboxes are finished and being shipped from China at this time. When they arrive, they and the MSCL bonus DVD will be shipping to you.
We are sorry for the delays on getting the remainder of your product to you. But they are on their way and our pririty will be to get them to you as soon as we can.
If you have an outstanding refund or overcharge due to you from Another Universe, please fill in the information at the bottom of this email and return it to mscldvd@anotheruniverse.com to reguest a claim form from and we will send you one right away. Upon receipt of it, we'll verify the status and process your credit. We will most likely not be able to process them all immediately, but will process them in the order received and as many each week as we are able to afford to credit.
We apologize for the delays on the final parts of the MSCL DVD set. We are looking forward to having this project finished and move on to other exciting projects.
We look forward to getting you your MSCL bonus material.
Thank you,
Another Universe
_______________________________________________________________________________
My So Called Life Request for Refund/Credit Form:
Name:
Address:
City, State, Country, Zip:
Phone Number:
Order Number:
e-mail Address:
<<<Please only fill out one form per order and return to customerservice@anotheruniverse.com>>>"
should i feel any better about this whole situation now or what?
"Recently there have been some changes at Another Universe. CMI Holdings Group has contracted with American Entertainment Group to take over the running of the web site, fulfillment of orders and finishing all shipping with the MSCL lunchboxes and bonus DVDs. The lunchboxes are finished and being shipped from China at this time. When they arrive, they and the MSCL bonus DVD will be shipping to you.
We are sorry for the delays on getting the remainder of your product to you. But they are on their way and our pririty will be to get them to you as soon as we can.
If you have an outstanding refund or overcharge due to you from Another Universe, please fill in the information at the bottom of this email and return it to mscldvd@anotheruniverse.com to reguest a claim form from and we will send you one right away. Upon receipt of it, we'll verify the status and process your credit. We will most likely not be able to process them all immediately, but will process them in the order received and as many each week as we are able to afford to credit.
We apologize for the delays on the final parts of the MSCL DVD set. We are looking forward to having this project finished and move on to other exciting projects.
We look forward to getting you your MSCL bonus material.
Thank you,
Another Universe
_______________________________________________________________________________
My So Called Life Request for Refund/Credit Form:
Name:
Address:
City, State, Country, Zip:
Phone Number:
Order Number:
e-mail Address:
<<<Please only fill out one form per order and return to customerservice@anotheruniverse.com>>>"
should i feel any better about this whole situation now or what?
