MSCL.com

Hello Jason & anyone who can help --

I'm moving next week and am afraid the DVD will be sent after I move. I've looked around and can't locate the earlier e-mails I got with contact info.

Who should I call or e-mail with a new mailing address, phone #, etc?

Thank you!

Not to dis Jason or his website, but when I changed my address I called AU right away and they changed it in their system. That will probably be your best bet. Wade is VERY nice and he will fix it for you.

I had problems with AU in the past, but they fixed everything completely and tell me I'm good to go, so we'll keep our fingers crossed. I beleive the numer is 1 800 Comics.. wait that's only 6 numbers. I know it's posted on this site several times. I'm just way too tired at this moment to find it. I guess that's what happens when you work graveyard.

I'm sure some other helpful MSCL fan will help me in the arena and get the right number!

Good luck!

I would call if I were you. It's not Jasons fault that the customer service page isn't getting checked or the problems getting worked on. AU never seems to answer emails.

I called to check on my set a few weeks back and I was glad I did because I didn't have to wait around for an answer or wait around wondering when I was even going to get an answer.

The phone number is on this board somewhere I think maybe even one of the "sticky" messages. If you can't find it then look at AU's site.

I also think calling would be your best bet, but AU did reply to my e-mail today, so they actually do take them seriously. Still, I'd call; that way you get more of a 2-way conversation, and it's immediate.
And you can remind them over and over again not to cancel your order.

Thank you all for your quick and helpful responses. I'm going to call and hope they can track me down since I don't have my order # anymore...