MSCL.com

OK I know I have been severly avoiding this forum for about a month now, but it just got so catty and frustrating I did not want to be here.

BUT as strange as it seems, I logged on today to see if there was any movement on the release date. I saw MANY MANY MANY people frustarted and asking for a mass email of the release.

TO MY SUPRISE when I logged off I checked my email (for the millonth time today) lo and behold!!!

A MASS EMAIL SHOWING THE RELEASE!!!!!!!!

Ask and you shall receive people!!!

Is that spooky or what?

BTW... for anyone who is still freaked about the double and triple charges, it took a whopping 6 weeks, but AU finally made good and gave me my money back. So buck up little soldiers, your time will come.


It CAN"T rain all the time...

Hey - can you please post the e-mail? My husband ordered the set for me, so it went to his e-mail, and I won't be able to see it for hours.

Thanks

The long wait is almost over! The "My So-Called Life" DVD's are almost done. BMG has finished authoring them and has moved them to manufacturing. They should be done in a week or so and then they will be put in transport to us. They will ship IMMEDIATLY upon arrival at our California warehouse.

OFFICIAL RELEASE DATE: SEPTEMBER 17th, 2002

Because of the wait you have been forced to endure we want to ship the disks as soon as possible. PLEASE BE AWARE: We will not have the Lunch Box or the Bonus Disk at the time of shipping. The Lunch Box is shipping VIA Hong Kong. Best case is early October for remainder of the package. THERE WILL BE NO ADDITIONAL CHARGE FOR THE SECOND SHIPMENT!

We apologize for the delays on this project. The scope of this project was bigger than anything we had attempted before. The randomness and reasons of the delays far eclipsed anything we were told to expect. The result of which was you, the fan, being longsuffering and understanding enough to stick with us. We appreciate all your faith and understanding that each and every one of you has given us. THANK-YOU!

If you have tried contacting us by Phone/e-mail or the customer service forum and have not gotten a response, one will be forthcoming. It has taken us awhile to catch up with all requests.

In addition, we have a number of people who have had the CC card they used to order the DVD set incur a duplicate charge for the transaction. We would like to have you good folks check your CC statements and please let us know if this has happened already. You can e-mail dvdsupport@anotheruniverse to tell us. Some of you have been in touch already and we thank you for that. We are processing them as quickly as we can.

That was the email by the way...I thought the subject would be bigger.

Thanks