Here's What AU Told Me...
Posted: Sep 5th 2002, 3:16 pm
Hey All,
I emailed AU and asked a couple questions, here's what I got back. (They responded within an hour and a half!)
Dear Ms. Mackay,
The bonus material and the DVDs themselves will ship separately.
We are hoping to start shipping the DVDs on September 17. As for the bonus material, we will ship that out as soon as we can following the release of the DVDs, which we believe will be happening in October. However, the good news is that you will only be charged once for shipping, meaning your one charge will cover the shipping on both. If you have any other questions please feel free to contact us via email with any other questions.
Thank you and have a nice day!
-Thomas, Customer Service at Another Universe.com
I emailed AU and asked a couple questions, here's what I got back. (They responded within an hour and a half!)
Dear Ms. Mackay,
The bonus material and the DVDs themselves will ship separately.
We are hoping to start shipping the DVDs on September 17. As for the bonus material, we will ship that out as soon as we can following the release of the DVDs, which we believe will be happening in October. However, the good news is that you will only be charged once for shipping, meaning your one charge will cover the shipping on both. If you have any other questions please feel free to contact us via email with any other questions.
Thank you and have a nice day!
-Thomas, Customer Service at Another Universe.com