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Customer Service Form not working?

Posted: Aug 12th 2002, 5:32 pm
by Jennifer
Hi--I just went onto the customer service page to change my shipping address. I got past the first page without a problem, but when I went onto the second page to submit my new address, it gave me an error, saying the following:

Error Occurred While Processing Request
Error Diagnostic Information

An error occurred while evaluating the expression:


DateOrdered = '#DateFormat(DateOrdered, "MM/DD/YYYY")#'



Error near line 284, column 10.
--------------------------------------------------------------------------------

Parameter 1 of function DateFormat which is now "99/5/2002" must be a date/time value


The error occurred while processing an element with a general identifier of (CFSET), occupying document position (284:4) to (284:66).


Date/Time: 08/12/02 14:30:30
Browser: Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 4.0)
Remote Address: 12.6.215.148
HTTP Referrer: http://www.drygrass.com/mscl/


I tried a couple times, but got the same response each time. Just wanted you guys to know that the form isn't working :(

Re: Customer Service Form not working?

Posted: Aug 12th 2002, 9:05 pm
by somamoon
Jennifer wrote:
Parameter 1 of function DateFormat which is now "99/5/2002" must be a date/time value
The error is telling you that you had "99/5/2002" in the "Date ordered" field. Last time I checked there was no 99th month (or 99th day if you're European). ;)

Try putting "09/05/2002" in the field. :)

Re: Customer Service Form not working?

Posted: Aug 13th 2002, 8:28 pm
by GordLacey
Jennifer wrote:I tried a couple times, but got the same response each time. Just wanted you guys to know that the form isn't working :(
You didn't select the month properly.

Gord