MSCL.com

Received 3 identical emails today from Another Universe. All are for the same order. Anyone else get these? Bizare thing is, I actually placed 2 orders total. One for eps. 4-19 and another for two full sets. Didn't receive emails about those though.
NOTE: I removed the order number and my name from the email.

NAME
Order #XXXXXXX

We at AnotherUniverse.com Thank You for your order.

Your order has been received and processed.

Most orders ship to you within 3 business days,
however when we are out of stock on an item we will order it for you.
This may take an additional 3 days.

To make a long story a bit shorter...
You can expect your order to arrive within 10 business days (does not include weekend)

If you have any questions you may reply to this email.


Here are the items that were in your order #XXXXXXX
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1 cldvd2 MY SO CALLED LIFE - DVD BOX SET 4-19 (PREORDER) 20
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Again THANK YOU for you order.

To cut a very long story short....AU are s**t!

They have messed people around, they have over-charged, under-charged, double-charged, posted out random emails, ignored messages sent to them and have knowingly overcharged me and are refusing to pay up.

I bought the MSCL t-shirt for $19.95 and because I live in the UK they said I had to pay a whopping $40.00 for the international shipping. When the package arrived yesterday the postage paid amount on the envelope said $8.40.

When I emailed A.U over this they said that the post office must have made a mistake, and that even tough they are only getting charged $8.40 from the post office, they are still charging me the $40.00!!

RIDICULOUS
UNPROFESSIONAL
RUDE
DISHONEST
SLY
INCOMPETENT
SLACK
and CHEATING are the best words I can use to describe the utter crap hole that is AU.

(i'm just waiting for the bed-wetting liberals to jump up and say how we must forgive and forget and that AU are doing their best....) WAKE UP! They are f***ing us over! (and just because I admit to swearing doesn't mean I am a person of no dignity, pride, or language skills....it means I am pissed off and annoyed)

I hope BMG strip AU of their rights to sell the DVD boxed set and give a decent company the chance to do it properly.

You know what?

I usually jump right in to AU's defense. But I cannot. I told Peter this via email.

This is unacceptable.

Shipment for the DVD set to the UK is like $18. Why would a t-shirt cost more? When is the last time the US postal service made a typo based on weight? (although I did get a free stamp a few weeks ago).

Jason

The point on my email was, I placed these orders many months ago, during the pre-order phase. So I have no idea why these emails came today out-of-the-blue.

Sam