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the kind of people that can handle the boiler room.......

Posted: Jul 24th 2002, 12:31 pm
by Pedro
Ok. So first of all we have the excrutiating wait for the best DVD boxset ...
EVER! and then Another Universe ease our pain with the promise of a cool
MSCL t-shirt. Too good to be true? Sort of...... I ordered the t-shirt and gave them my credit card details only to never actually receive it (plus, what the hell is going on with the ridiculous international shipping charges!?) I have emailed them and surprise surprise they never bothered to reply.

If this boxset wasnt solely linked to Another Universe, I would have sent my business elsewhere along time ago. :?

In the mean time, lets all still be grateful that the set is being made, and that Jason is so professional in his capacity. Unlike AU! meow!

Posted: Jul 24th 2002, 3:01 pm
by danguyf
Other people have received their shirts; perhaps the shipping is taking longer for overseas orders. Did you email AU at the MSCL-related customer service address?

Posted: Jul 24th 2002, 10:23 pm
by dTheater
Pedro, didn't you just say in another thread that people should stop whining?

Posted: Jul 25th 2002, 12:06 pm
by Pedro
No Jim, I didn't. If you re-read my posts you will see that what I said simply acknowledged the fact people have been complaining, but that it was more than understandable.

At no point did I say that people should stop complaining or "whining"
I did state that people who still believe that this is an elaborate hoax should open their eyes and stop being so difficult.

Not long til late August anyway.....

:!:

Re: the kind of people that can handle the boiler room......

Posted: Jul 29th 2002, 9:49 pm
by Guest
Pedro wrote:I ordered the t-shirt and gave them my credit card details only to never actually receive it (plus, what the hell is going on with the ridiculous international shipping charges!?) I have emailed them and surprise surprise they never bothered to reply.
please e-mail me your order number and I'll check for you. However I do believe we sent out all the shirt orders within the week.

As for the international shipping issue, I expect to have it resolved this week. And anyone who paid more than we did, will get a credit back for the difference.

Re: the kind of people that can handle the boiler room......

Posted: Jul 29th 2002, 9:52 pm
by Guest
Sorry, this was ross from au. ross@anotheruniverse.com
Anonymous wrote:please e-mail me your order number and I'll check for you. However I do believe we sent out all the shirt orders within the week.

As for the international shipping issue, I expect to have it resolved this week. And anyone who paid more than we did, will get a credit back for the difference.