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Have a question about your DVD order? The AOL Instant Messe

Posted: Apr 21st 2002, 10:31 pm
by Jason R
It is not eloquent.

But type an AOL IM to ja5onrobot

The only message should be your order number (not even a single space or period after it). It will spit back your order status as of Friday. NEW FEATURE: just type in your email address to get your order number. then just type that order number if you want the status

There are different columns of data, so I have it spit out these messages (it can be any combo):
deposit-charged - you were charged $20
balance-charged - you were charged the balance
deposit-declined - your credit card declined when you paid the deposit
balance-declined - when they charged the remainder, your card declined
dbl-charge-balance - you reported (or they discovered a double charge)
dbl-charge-deposit - you reported (or they discovered a double charge)

It is not uncommon for 2 or 3 messages to come back. If there was an error message (double charge, or card decline) you should email me at jasonr@mscl.com

If the response is blank (not no response, but a blank response, email me too. you may not have been confirmed yet.)

If the bot is down, some pinhead probably warned it too much. :-P

Best,
Jason

Re: Have a question about your DVD order? The AOL Instant M

Posted: Apr 22nd 2002, 5:56 am
by ClarenceWorley
For people who don't use AOL IM (like me <img src="/forum/images/smile.gif">), you can use your browser.
Note: You'll need to create a login.
<A HREF="http://www.aim.com/get_aim/express/aim_ ... lperm=h</A>

Or you can download AOL IM
http://www.tucows.com/preview/193844.html


Clarence Worley

Re: Have a question about your DVD order? The AOL Instant M

Posted: Apr 22nd 2002, 7:22 pm
by richard
I am just told that 'user ja5onbot is not online'

that's because some clown keeps warning it.

Posted: Apr 22nd 2002, 9:23 pm
by Jason R
When it gets warned it gets kicked off. It is just stupid to warn the bot because it gets kicked off. If it gets kicked off, I have to get it back up and running again. It is usually up pretty quick, so if it is down, add it to your buddy list and try again.

(BTW, i KNOW who this clown is. I also know the screenname they used, as well as their customer number. The bot logs all communications. If you do it again, I will cancel this person's order because it is just not fair to other people who ordered. Just don't do it. THANKS)

NOTE: There can't even be a space after your number. make s

Posted: Apr 22nd 2002, 9:27 pm
by Jason R
That is all. :D

If the bot is abused, it is coming offline today. :-(

Posted: Apr 23rd 2002, 8:56 am
by Jason R
Some people are sending warnings to it, and it is getting kicked off.
Some people are entering random customer numbers.

Meanwhile, I am logging all usage. If you type something to it, I am reading it all. So if the abuse continues, I will pull it offline.

I am logging the screenname(s) of the person(s) abusing the system. If I can trace it to an email, I will. In any case, consider your order cancelled if it is you.

Answerbot hates me...

Posted: Apr 23rd 2002, 12:29 pm
by Guest
Jason-
So I've for sure tried to do the IM thing a million times, and I still haven't been able to get the bot while it's online or whatever. I give up. :) So should I now wait for you to contact me with my order status, or should I email you about it? I know the last thing you need is another email. :)
Shauna

Re: Answerbot hates me...

Posted: Apr 23rd 2002, 12:47 pm
by Jason R
hmmmmmmmmm. it has been online non-stop since i put it back (after an idiot warned it and it got kicked off --since 8:00am when I started work today). If you are having trouble, email me at jasonr@mscl.com and I will get the answer for you.

Re: Have a question about your DVD order? The AOL Instant M

Posted: Apr 24th 2002, 7:27 pm
by richard
I am still just getting the message ja5onbot is offline.. Am I doing something wrong?