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We are not alone... another company has billing problems

Posted: Mar 3rd 2003, 9:52 am
by pgh kenny
Another company has had a double charge episode. I subscribe to xm satellite radio and they apparently had a 'billing error'. I'm back to that familar task of checking my credit card activity only this time it's my debit card. Unlike au, they seem to be addressing the problem quickly. Their 800 number has a detailed message about the mistake and a promise to correct within 15 days. If your curious, 1-800-852-9696, Option 5. So anyways, I wonder who does their credit card processing? Are these double charge mistakes more common than I was aware?

These are links to baby sized threads, but they should ring familiar!

http://www.xmfan.com/viewtopic.php?t=3173

http://66.246.14.172/phpBB/viewtopic.php?t=4949

Re: We are not alone... another company has billing problems

Posted: Mar 4th 2003, 10:45 pm
by lance
pgh au hater wrote:Another company has had a double charge episode. I subscribe to xm satellite radio and they apparently had a 'billing error'. I'm back to that familar task of checking my credit card activity only this time it's my debit card. Unlike au, they seem to be addressing the problem quickly. Their 800 number has a detailed message about the mistake and a promise to correct within 15 days. If your curious, 1-800-852-9696, Option 5. So anyways, I wonder who does their credit card processing? Are these double charge mistakes more common than I was aware?

These are links to baby sized threads, but they should ring familiar!

http://www.xmfan.com/viewtopic.php?t=3173

http://66.246.14.172/phpBB/viewtopic.php?t=4949
Sorry to hear about it, hope things work our for you.

Best,

Lance Man