Please post here if you have received a refund...

[trustella]

I've still heard zip from AU. Sent in the refund form two or three months ago now. E-mailed three weeks ago. No answer. E-mailed again. Still no answer. Now what? Am I just not a winner in the Refund Lottery?

I too have gotten no response to my emails of late. I'd recommend resending a copy of the form via registered mail or with Signature Confirmation or something so that you have proof that they've received it. I've gone ahead and prepared a 6-page letter for my credit card company with 40+ pages of documentation...I'm preparing to try and dispute a year-old charge! Let's see what happens...

[Jason R]

Also, there is a free service called sentthere.com. Use it on all emails to Ross and Co. I know I do. That's how I know when the weasel is reading my emails but pretending he didn't get them.

Please note: I am not connected with sentthere.com in any way.

[So-Called Angel]

Got my refund cheque and it DIDN'T bounce.
I was so sure that it would. Will wonders never cease?