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Martin Pierre >>>
Posted: Dec 6th 2002, 4:23 pm
by john
Where the f*** are our bonus materials promised to us by Ross? Why haven't you told us Martin Pierre? I'm tired of all the runarounds, and the "i promised i wouldn't say anything" bullshit. Tell us what you know...
Maybe you and Ross are buddies and you've fallen to the dark side, who knows?
Posted: Dec 6th 2002, 4:35 pm
by countess_of_wit
Martin Pierre responded about the bonus disks this morning in the "Canada and still no word" thread saying:
The plans I knew were not about the refunds but rather about the Bonus disks.
But once more, day passed by without news !!!
In short, he was supposed to have the last contracts signed as soon as the DVDs finished shipping that week, but they only finished shipping this week !!!
That's right, several DVDs came out this week, so he lied again.
Therefore, he seems to only be buying time.
Posted: Dec 6th 2002, 8:20 pm
by mdesjard
so is it official now? did all the DVD shipped? If I haven't received an email with a tracking number, do I assume that I got screwed? what's the best email to contact them, I assume regular support email just go to the recycle bin...
thanks for any help...
Posted: Dec 6th 2002, 10:02 pm
by hollis27
Dear Ms. Marie,
Your packing slip should have contained a notice about the additional
items. At this time only the set itself is being sent, the lunchbox and bonus disc
did not arrive in time to ship with the set. These remaining items will be
shipped in late December. We apologize for any confusion and the delay.
-Thomas, Customer Service at Another Universe.com
Apparantly, late December. I hate them all, I really do.
mdesjard - I suggest emailing every possible address you can find. That's what I did, and I just kept sending the same email to all those addresses, everyday for about 4 days and I finally got a response. Hope you can get somewhere....
Posted: Dec 7th 2002, 11:29 am
by So-Called Loon
hollis27 wrote:These remaining items will be shipped in late December. We apologize for any confusion and the delay.
-Thomas, Customer Service at Another Universe.com
Apparantly, late December. I hate them all, I really do.
Wonderfull. It was supposed be
early December when i last heard.
Posted: Dec 7th 2002, 1:18 pm
by so-called customer
Note he doesn't say what YEAR. This was supposed to be out in June. If anyone really believes that late December is a firm shipping window, I have some real estate in Florida for you. Come by at low tide...
Posted: Dec 10th 2002, 5:10 am
by So-Called Loon
Ah, yes.
It occurred to me also that given AU's wonderful past record and cashflow status, and the simple fact that it's the holliday season, December seems horridly optimistic.
March sounds more realistic.