Concerned Wave 2 People...
Posted: Nov 27th 2002, 2:11 pm
Just thought I'd post for anyone who's interested...I was concerned about my order, since I haven't got a tracking number and people were saying that all the DVDs had shipped, so I wrote AU, here's the response...
Holly,
I got your email. The international packages are part of the "Wave Two" that are being processed and sent out this week. Because of the various customs, tariff and international paperwork involved the international orders are taking a bit longer to process. When the set is shipped you will be emailed an automatic email saying that the package has
shipped, this email will also include your tracking number.
Customer Service
Another Universe.com
So I guess Wave 2 isn't finished yet...Good news for those of us with no tracking numbers. It only took sending an email 5 times to four different addresses to get a response....
Holly,
I got your email. The international packages are part of the "Wave Two" that are being processed and sent out this week. Because of the various customs, tariff and international paperwork involved the international orders are taking a bit longer to process. When the set is shipped you will be emailed an automatic email saying that the package has
shipped, this email will also include your tracking number.
Customer Service
Another Universe.com
So I guess Wave 2 isn't finished yet...Good news for those of us with no tracking numbers. It only took sending an email 5 times to four different addresses to get a response....