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I hate UPS.

Posted: Nov 24th 2002, 12:25 am
by Jessica Popsicles
Hello.

Is anyone else getting a stupid error when you try to track your package from AU? I know it probably has nothing to do with them and it's just a dumb error that will last a few hours... but it is annoying. Anyway, here's what the message looks like. I will kill people if I don't get the set, even though I don't really think that something suddenly happened to it & it won't show up.





Unable to track shipment "1Z xxx xxx xx xxxx xxx x ".

We could not find information for this Tracking Number. Make sure the Tracking Number is correct and try again. (1401)

Posted: Nov 24th 2002, 12:30 am
by so-called customer
Has your tracking number ever worked? If not, they may have given you a bogus one.

That said, UPS does suck. :)

Posted: Nov 24th 2002, 12:38 am
by Jessica Popsicles
It did work since Thursday, it even supposedly shipped. I just checked back at UPS and now it's only saying Billing Information Received. I will still probably kill people, I thought I was almost done with this. Argh!

Posted: Nov 24th 2002, 6:57 am
by Georgia
I'm getting the same error message fom ups, but as I only got the number on Friday, I never got the see it work. I'm gonns try calling ups in Sydney tomorrow to see what they have to say.

Me Too!!!

Posted: Nov 24th 2002, 2:53 pm
by Benebula98
Hey,
OK....this is off topic but still applies! I ordered something from UPS very very recently and they lost it....completely lost it, they have no idea where it is. They don't seem to care at all and after a week they still have no clue, but they are "investigating." So good luck dealing with them!
*BEN*

Posted: Nov 24th 2002, 3:26 pm
by Jessica Popsicles
When UPS loses something it's usually supposed to be taken care of by the place you ordered something from. Same thing with any other shipping company. So it depends on who sent you the package/ whether it can be replaced with a new one.

I've never had a problem with UPS, but USPS I've had a few problems with a few months ago. One package from a friend was sent Priority and was re-routed and I didn't get it until 4 weeks later, they had to call to find out where it was and all they could say was that it was re-routed because their machines read the zip code wrong. The other time was a package coming from Amazon that never showed up. They sent me a replacement after waiting an extra 3 days to see if it would arrive, they sent it 2 day air through UPS that time, but I still haven't seen the package that was supposed to come from USPS and it's been months.

Also, did you know that USPS like auctions off lost packages that haven't been claimed. I think that's so screwed up.

Anyway, my tracking number is better now, it's showing as shipped again and in Richmond, CA since the 21st. It'll probably show more movement on the site by the morning, it's supposed to be here on the 27th.

Re: I hate UPS.

Posted: Nov 24th 2002, 9:47 pm
by Anakin
Jessica Popsicles wrote:Hello.

Is anyone else getting a stupid error when you try to track your package from AU? I know it probably has nothing to do with them and it's just a dumb error that will last a few hours... but it is annoying. Anyway, here's what the message looks like. I will kill people if I don't get the set, even though I don't really think that something suddenly happened to it & it won't show up.

Unable to track shipment "1Z xxx xxx xx xxxx xxx x ".

We could not find information for this Tracking Number. Make sure the Tracking Number is correct and try again. (1401)
My tracking number works, showed "Billing infomation received" but the address is incomplete... too bad.