Posted: Nov 2nd 2002, 1:30 am
Well I suspect there are only a couple of reasons why 100% of people haven't been cancelled in descending order of importance:Minerwerks wrote:I wouldn't say you were proven wrong, I would say that AU has just created a bad association with the idea. If Another Universe had delivered on the hype, the concept of exclusives would be quite marketable. The fact that cancellations from this forum haven't been 100% attests that the idea isn't completely off-base.Also, from the emails that I received in response to that interview, a great number of them coming from other reporters, many seem to oppose the very idea of exclusives. They feel that an exclusive is like a license to provide bad service. They have been proven right about that and I have been proven wrong.
1) People do not think they will get their money back due to AU's track record of not refunding illegal double and triple charges and their refusal to cancel orders. Au has basically created an enivornment where people *fear* they cannot get their money back even if they want to.
2) People really want the bonus that AU is supposed to deliver and are wiling to put up with AU's crap to get it.
3) People haven't been double charges and are unaware of the fiasco that is AU.
But, I agree, if AU has come through this with flying colors, they would have been sitting pretty and might have been *the* place to go for niche-market DVDs.