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stickin' it to AU

Posted: Oct 25th 2002, 3:23 am
by libellina17
I feel really guilty about this. Immensely guilty, cause I usually don't do things like this.

But I found this place on the AU website where you can insert comments regarding their performance as a company. Note: they refer to them as "Problems Questions Compliments". COMPLIMENTS my ass.

Anyway, so after posting a ridiculous message with lots of insulting comments and words I wouldn't say in front of my grandma, I feel so liberated. It felt damn good. I suggest it as a form of stress-relief and catharsis.

Good luck and happy catharting.

ps. maybe we can make poor sensitive Ross cry. after all, he is the victim.
pps. it's completely anonymous

Posted: Oct 25th 2002, 7:13 am
by rainydayjanes
Hey libellina17, can you post a link to that part of the site? (I can't seem to find it, probably because I'm still in a pre-coffee haze...)

AU feedback form...

Posted: Oct 25th 2002, 9:00 am
by neal
I believe that this is the link to the AU feedback form...

http://www.anotheruniverse.com/help/au/contact_us.asp

Posted: Oct 25th 2002, 9:13 am
by neal
PS - near the bottom of the feedback for reads...

"We guarantee a response from one of our representatives within 7 to 10 business days. Please remember, this does not include weekends or holidays."

Posted: Oct 26th 2002, 2:45 am
by Lurker1999
Don't hold your breath about that form. All those submissions probably go directly into the electronic circular file. I've used that form several times (when I was more naive about what a crooked outfit AU is) to report my double charge the day after it showed up on my credit card's online ledger. Needless to say I have yet to see one of those "guaranteed" responses months later or my money back.

The "Bill of Rights" is kinda a laugh too. But someone should take a screenshot of it, maybe it'll be useful when someone investigates AU for fraud (I can only hope).