Letter from my Congresswoman
Posted: Oct 17th 2002, 5:18 pm
Now, I know my Congresswoman probably can't do anything about it, but it doesn't hurt to let them know about this. AU's actions have been absolutely terrible, and NOBODY can dispute the fact that double charging customers and then having not returned the money in 3 months is illegal.
So I've written just about everyone I can think of concerning this. Today, I got a letter back from my congresswoman (I've taken out personal information, cause its not nice to share it over the open internet without permission):
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Thank you for contacting me regarding your concern with the internet company, Anotheruniverse.com.
I have asked Jessica XXXXXXXX of my district office to start working on your inquirty and to contact you should she require any additional information. These matters do take time to pursue, but as soon as we learn anything, Jessica will contact you with a response.
If you have any questions in the meantime, please feel free to contact Jessica at [address removed], or by phone at XXX-XXX-XXXX.
Very truly yours,
Nancy L. Johnson
Member of Congress
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I don't care about passed deadlines, non-payment to companies, etc. Those aren't for me to deal with. I do care about being lied to as a customer, people being double/triple charged, and then not being able to get any of their money back. I think AU should have to deal with consequences for their actions, and so far, I beleive the only ones feeling the consequences are thier customers. I will persue this whenever I can.
So I've written just about everyone I can think of concerning this. Today, I got a letter back from my congresswoman (I've taken out personal information, cause its not nice to share it over the open internet without permission):
-------------------------------------------------------------
Thank you for contacting me regarding your concern with the internet company, Anotheruniverse.com.
I have asked Jessica XXXXXXXX of my district office to start working on your inquirty and to contact you should she require any additional information. These matters do take time to pursue, but as soon as we learn anything, Jessica will contact you with a response.
If you have any questions in the meantime, please feel free to contact Jessica at [address removed], or by phone at XXX-XXX-XXXX.
Very truly yours,
Nancy L. Johnson
Member of Congress
-------------------------------------------------------------
I don't care about passed deadlines, non-payment to companies, etc. Those aren't for me to deal with. I do care about being lied to as a customer, people being double/triple charged, and then not being able to get any of their money back. I think AU should have to deal with consequences for their actions, and so far, I beleive the only ones feeling the consequences are thier customers. I will persue this whenever I can.
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