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? for those leaving AU and going with Amazon

Posted: Oct 8th 2002, 11:28 pm
by HotThang
I was one of the lucky ones that were only charged once but am SERIOUSLY considering cancelling my order and going to Amazon.

For those that have already done this, are you getting a FULL refund or do they still get to keep your $20 deposit. Iknow that they said it was non-refundable but after all of this crap you'd think they'd give us a break!

Either way, are they quick to refund cancelled orders? I don't wait a year to get refunded.

TIA

Sam

Posted: Oct 8th 2002, 11:34 pm
by Ross Rojek
You'll get the deposit back as well.

Posted: Oct 8th 2002, 11:35 pm
by HotThang
Cool beans! And what does one have to do to cancel. Not that I am yet...still deciding.


Sam

Posted: Oct 8th 2002, 11:57 pm
by north_Star98
oh nice...we get hte 20 dolalrs back too?? i was wondering that too...in that case...that pushes me a little bit more towards amazon!

i was also wondering if we do get the set and decide ot return it...is it returnable?

Posted: Oct 9th 2002, 7:34 am
by zero
according to AU's customer charter you can return stuff within 30 days for a FULL refund.

Which I am personally hoping everyone does.