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What's The Damage?

Posted: Sep 24th 2002, 8:53 am
by Nostradamus
Credit to pgh_kenny for giving me the idea for this poll; it complements his about the time taken to correct overcharges. Like kenny said, please be truthful and remember this isn't scientific. Thanks.

P.S. I was only overcharged a measly twenty bucks, so I probably haven't been as stressed over this as some of you.

P.P.S. I'm still pissed, though. :wink:

Posted: Sep 24th 2002, 9:38 am
by Megs
I haven't been overcharged at all. I called Another Universe last night to change my e-mail address and to check on my order, and Wade told me that I am in "Needs shipment" status. He was extremely nice, and I only had to call four times before I got through. :wink:

We used our American Express card, so I knew that if we got overcharged, AE would take care of us. They are good like that.

Megs

Posted: Sep 24th 2002, 9:56 am
by pgh kenny
Megs wrote:I haven't been overcharged at all.
Just curious Megs, when did you place your order? Or I wonder if everyone who used american express was spared overcharge mess.

Also, thanks to Nostradamus for the sister poll.

Posted: Sep 24th 2002, 10:07 am
by Megs
I pre-ordered in February or March.

Posted: Sep 24th 2002, 12:15 pm
by DrLemonBurn
I have to add to my answer that, while I've been overcharged $194.98, my complaint has been heard and, silly me, I expect to be credited soon.

Now, the problem is that this topic is just going to get old and fall down the list of posts, and never be seen again... :?

Anyhow, good luck to everyone with their orders.

Posted: Sep 25th 2002, 9:30 am
by David Lambert
Whoops, I screwed up. I voted for the "$20.01-$70.00" setting. I *should* have voted for the "$20.01-$70.00 was refunded" setting. If anyone can move my vote, that would be terrif. Thanks,

Posted: Sep 25th 2002, 11:16 am
by fnordboy
So far i've been charged 230 dollars extra (2 extra billings), and have received 115 back.

Hopefully another 115 will come my way soon... <sigh>

Posted: Sep 26th 2002, 5:08 am
by Nostradamus
Holy Hand Grenade! :o :shock: :!:

I take a break from the internet for one day and now there's 90 jillion gazillion new posts! At this rate I'm going to have to retread my scrollwheel!

David: I have many powers in realms both seen and unseen, and entire nations tremble at the mention of my name, but I cant seem to move your vote. :oops: Maybe a moderator or site admin. can do something about that.

At least a majority of respondents indicate no overcharge or a successful refund. Still a lot of problems, though :?

Posted: Sep 30th 2002, 12:46 am
by TessD1891
I didn't get overcharged, because I paid by check. However, I did not get anything about paying the balance (after paying the $20 pre-order fee). After trying various emails and posting to the form and getting no results, I finally called 9/10 (thinking they wouldn't send my DVDs the next week without it- silly me, they didn't send them anyway!) and was told my order number, the amount to pay, and the address to send it to. So I'm finally all paid up.