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anyone get their DVD
Posted: Sep 21st 2002, 9:09 am
by Ryan
ok yeah...they cancelled my order but charged me, and when I call to fix the situation, or send a customer request, it's never answered or I get the voice mail. So....seriously. Who has gotten their shipment?
Posted: Sep 21st 2002, 11:04 am
by David Lambert
Noone has gotten the shipment yet, I expect. Did you read
The FAQ before posting?
AU's CEO, Ross Rojek, also
discusses the timeframe you should expect these to arrive, but the FAQ is better, IMHO.
Re: anyone get their DVD
Posted: Sep 21st 2002, 4:34 pm
by tuatara
Ryan wrote:ok yeah...they cancelled my order but charged me, and when I call to fix the situation, or send a customer request, it's never answered or I get the voice mail. So....seriously. Who has gotten their shipment?
um...if you got one of the cancellation emails, you really ought to get in touch with them, because they may very well have you truly listed as having cancelled, as they had me listed. if you can, call on Monday sometime in the afternoon at 1-888-5-COMICS (1-888-526-6427). otherwise, you may never get the set.