Search found 151 matches

by Denie
Oct 25th 2002, 2:45 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Cacellation refunds given the LOWEST priority??
Replies: 23
Views: 4061

I just spoke with Wade. I did not offer my name or order #, so he did not know that my call was regarding the MSCL DVD. I simply said that I had cancelled my order on Monday and wanted to know why my credit card had not been refunded. He gave me the same speech he's probably given everyone else. The...
by Denie
Oct 25th 2002, 12:11 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I found out what Another Universe's Next Project Is?
Replies: 29
Views: 7663

jason, any chance of you bringing us our favorite czech immigrants stranded in the new mexico desert circa 1947 in boxed season sets with full supplements? there seems to be a wealth of roswell material online, including the wb xmas reel, the unaired pilot, and a great cast appearance montage. plea...
by Denie
Oct 24th 2002, 2:02 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I found out what Another Universe's Next Project Is?
Replies: 29
Views: 7663

Jason Rosenfeld wrote:Don't feel bad about AG. It will be released and AU will have nothing to do with it.
I'm really glad to hear that because an American Gothic DVD set is definitely something I would purchase. :D
You sound very confident that it in fact will be released. Any idea when?
by Denie
Oct 22nd 2002, 8:39 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: November.
Replies: 28
Views: 5811

Re: November.

Amid all the bitter acrimony and strife tossed around on this forum of late I thought maybe it would be nice to remember and reflect what got us all into this mess in the first place: My So Called Life, the complete series on DVD Doesn't just make you feel better thinking about having those, to kee...
by Denie
Oct 21st 2002, 7:25 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Credit Card Refunds. Ross speaks.
Replies: 12
Views: 2691

Re: Really Confused Bad

Wait. I was double charged but did not submit a request to the drygrass site. Is that the "master list" that AU is using? I'd assumed they were at least competent enough to know who they double charged and did not use the form. What about all of those over charged who don't follow the goings-on her...
by Denie
Oct 21st 2002, 7:06 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: OFFICIAL E-MAIL FROM ANOTHER UNIVERSE OCTOBER 21ST!
Replies: 75
Views: 13083

No e-mail from AU yet.

Strangely, I too have not received an e-mail from AU yet either. I know they have my correct address - I've received all previous e-mails. And my junk mailbox gets checked for valid messages before I delete them. Considering all the geniuses [sarcasm] that work for AU maybe they only sent it to a co...
by Denie
Oct 21st 2002, 6:54 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Another Universe and Ridiculous Responses
Replies: 26
Views: 5172

Re:

HeatherK wrote: What's next?

"Sorry we are only able to send out receipts via smoke signals and pony express at this time."
lol :D
Or maybe they'll try carrier pigeons! Although the smoke signals might be more cost effective!
by Denie
Oct 21st 2002, 12:38 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Am I Dreaming? I'm getting my money back?
Replies: 18
Views: 3747

Re: Am I Dreaming? I'm getting my money back?

Do you know who you talked to?
I called AU this morning to cancel and spoke to Buddy. When I asked how soon I would see my refund he said he wasn't sure, but it would be "soon."
I'm hoping he meant sooner than Christmas.
by Denie
Oct 19th 2002, 7:31 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU and the bonuses - am I missing something?
Replies: 32
Views: 6298

Re: AU and the bonuses - am I missing something?

The lunchbox and bonus disc were included from the very beginning. Although, if memory serves, the lunchbox was originally only going out to the first 2,000 or 2,500 orders.
by Denie
Oct 19th 2002, 3:13 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Update for Lunchbox
Replies: 55
Views: 10657

Howard wrote: Maybe someone here with Photoshop experience could merge the logos, and create "Another Enron." ;)
How about this?

Image
by Denie
Oct 19th 2002, 2:57 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Jason - maybe we need another "deadline"
Replies: 13
Views: 4947

I just emailed Ross Rojek about my order and got this back in about 10 minutes: "I am on the road right now, and unable to respond to your email. I will be back in the office 10/21/02. Sorry for any delay or inconvience this may cause you." Has anyone else emailed him today and is this a real autom...
by Denie
Oct 19th 2002, 2:12 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Jason - maybe we need another "deadline"
Replies: 13
Views: 4947

Since we are obviously never going to see the lunchbox or bonus disc, I guess I will keep my Amazon pre-order after all. I will call Wade first thing Monday morning to cancel. Adios AU!
by Denie
Oct 19th 2002, 1:05 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Jason - maybe we need another "deadline"
Replies: 13
Views: 4947

But I just doubt can another deadline or anything really motivate AU? You're probably right. :cry: I'm just trying to make one last effort to get the lunchbox & bonus disc (which I really want). Without those, there is absolutely no point for me to pay an extra $40 for the same DVDs I can get throu...
by Denie
Oct 19th 2002, 12:25 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Jason - maybe we need another "deadline"
Replies: 13
Views: 4947

Jason - maybe we need another "deadline"

In light of your recent posts, it's clear that without some type of major threat to AU, we will never see any of the bonus material. I know for myself and probably almost everyone else who still has orders with AU, the only reason I have not switched to another retailer is for all those extras. Perh...
by Denie
Oct 18th 2002, 1:51 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Is there a point to Cancel?
Replies: 10
Views: 1985

Re: credit card disputes

remmy wrote:My credit card company says it cannot help me becasue the charges were made over 180 days ago.
Ask to speak to a supervisor and be persistent. Let them know what's going on, and that you are disputing the charge because you never received the merchandise you paid for.