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Which makes it even more important to pay Ross back in turn by reporting his business practices to the California AG and the http://www.ifccfbi.gov/site

Dispute this at once with your credit card company. Then call AU on Monday and yell at Wade. Don't even bother thinking that AU will refund your cash. Ross has probably already pocketed the extra money.

Don't hold your breath about that form. All those submissions probably go directly into the electronic circular file. I've used that form several times (when I was more naive about what a crooked outfit AU is) to report my double charge the day after it showed up on my credit card's online ledger. N...

At this point in time it seems best to encourage everyone on this board to write to the California Attorney General. I know there's a web form but you have to remember that in business paper and ink is still superior to electronic bits. I mean just look at a credit card dispute process. The initial ...

Like many of you I'm still waiting for my money back. I've stopped feeling sorry for any of the AU employees a long time ago. After gettings thousands of calls Wade must be bright enough to put 2 and 2 together and realize that Ross has no intention of ever refunding our money. Probably because it's...

Comments like this make me think we should be recording all of our conversations with Wade/whoever else is there. Incidentally Wade sounded really tired when I called yesterday to confirm that my money was still in the "accounting department" and would be "processed" in the order received.

Here's a thought, but given the bumbling inepitude of AU and their "accounting department" what makes you think their "shipping department" is any better? "Your order has been sent to the 'shipping department' where they will audit your record and make sure all payment has been made. Then it will be...

Makes me want to vomit. Crooks and thieves. Ross is the worst of them.

I just spoke to Wade and now he can at least confirm that my order is listed as cancelled in their computer system. I'm pretty sure of that since I inquired about the status of my order and just gave him my order number instead of asking whether they had received a cancellation. However, my refund i...

How's that old adage? Fool me once, shame on you. Fool me twice, shame on me. Double charge and original charge disputed? Done. Attorney general sent a written letter? Done. Reported to the IFCC website? Done.

Money in hand. That I'll believe, everything else is lies.

Interesting. I haven't gotten the email. Then again I haven't gotten any email including one acknowledging that I've tried to cancel my order.

I just keep coming back to what seems like the question in this mess: Where the bleep did all that preorder and overcharge money go? :shock: Why has AU's behavior been so despicable? is my #2 question. I've not a care about authorize.net, mostly for the reasons others have given. Isn't it obvious b...

The question that arises is where is all this money going to end up coming from? Is someone here more familiar with the procedures for chargebacks? As I understand it our credit card companies will initiate the process by debiting the merchant account AU has at authorize.net for the amount we're dis...

Thanks sweetpea

If reporting to the http://www.ifccfbi.gov site, cross-reference my complaint: IFCC-I02101510303033 I'm sorry; I'm ignorant. What exactly does "cross-reference my complaint" mean? Do I just mention it? You can always put it in the last section that's listed as "additional information" or in the sec...