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I cancelled by sending in an email through the drygrass system. Should I also send anotheruniverse an email? I just found they didn't respond anyway so why bother.... ? I would like to cancel my order, for sure though. I cancelled by calling AU direct. The 3 or 4 e-mails sent directly to Ross were ...

Yeah, as of today my Amazon order is still showing a delivery date of November 7 (with 2-day shipping). I e-mailed them about it and they replied back that I really am supposed to receive my order on Nov 7. I don't see how that could happen since the release date is not until the 19th. Personally I ...

Okay - here it is: Received: from mkt2.verticalresponse.com ([130.94.4.20]) by mc3-f3.law16.hotmail.com with Microsoft SMTPSVC(5.0.2195.5600); Fri, 6 Sep 2002 10:58:09 -0700 Received: (qmail 24691 invoked from network); 6 Sep 2002 17:58:09 -0000 Received: from unknown (130.94.4.23) by 0 with QMQP; 6...

I still have the e-mail dated Sept 6th that states the release date of Sept. 17. I'd be happy to forward it to you if no one else has already.

I too feel as though the 3rd article seemed to “gloss over” the horrible treatment of the customers at the hands of AU; however my seething hatred of that company makes my opinion a little biased. Truth be told, I was really hoping to read a scathing little expose about how AU is a vile company that...

Hi everybody - first time post here. Nice to meet ya. :) My Amazon order, placed on October 19th, states that the release date is November 19th, with the estimated shipping date on the 26th , a full week later. I love Amazon, so I trust that it'll get worked out, but do the dates on my order sound ...

Amazon can't seem to decide when to ship us the DVDs! :? I still show delivery on Nov. 7 (2-day shipping). Others are showing Nov 22 as delivery date. http://www.mscl.com/forum/viewtopic.php?t=1459&start=15 To add to the confusion, I e-mailed Amazon questioning my shipment/delivery date. They replie...

I have e-mailed Ross 3 or 4 times over the past week (to both the anotheruniverse.com & comicshop.net addresses) and have not received a reply either. :evil: I have never been treated with such disregard by any company in my life. Ross and his [insert nasty expletive] company need to be put out of b...

It's interesting that Amazon is giving customers such varied information. In my e-mail to them I made sure to state that they had changed the estimated release date from Nov 5th to the 19th, yet my account still showed delivery by Nov 7. I asked them when I should expect to receive my order. I truly...

I just received a reply from Amazon. Thank you for writing to us at Amazon.com. I've checked your order and can confirm that we are currently preparing it for shipment. We still expect to ship it in time for delivery by the date listed in Your Account: November 7, 2002. We will send you an e-mail at...

If you to cancel your card now, cnosider this: If you cancel your card, then AU cannot refund you through that card. SO if you want to get your money back, you can either give them your new card or have them send you a check which would probably bounce. That's why I stated I would wait until I rece...

kappster wrote:no...no...no...not that tuesday...it said this tuesday (OCT 29) and it said in stores, not on the internet.

This Tuesday! Wow, that must be a mistake....or is it? I'm beginning to think even BMG doesn't know when this DVD will be available.

My Amazon order is showing an estimated delivery date of Nov 7th.
I arranged for 2-day shipping, so that would mean a release date of Tuesday. However the page for the DVD still shows Nov 19 as the release date. I will e-mail Amazon today to find out what has caused this discrepancy.

My inbox indicates that this may not have been an isolated incident. So much for "fixing the cause of the double charges." This just keeps getting better and better. :evil: Not only do we have to contend with getting our money back from cancellations, but now we have to worry about getting double/t...

I was checking my credit card statement online today to see if my refund from AU had come through, and saw that my balance had gone way up. It seems that instead of crediting me, AU has charged me again! The day after I got an email that my refund was being "processed." 10/23 10/23 THE COMICSTORE.C...