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Hey guys, My original blue and red VHS box sets are looking for a good home! I also have the other 7 eps on VHS that would like to tag along as well. Just sending this out to see if there are any MSCL fans who happen not to have a DVD player and still want to watch the show. The tapes are all NTSC a...

I placed my order with AU on 2/11/2002, and over 21 months later, I received my lunchbox and bonus DVD. My lunchbox has a small defect below Bess Armstrong's right elbow, but I'm just glad to finally get some resolution. I had complained to the NE California BBB and written directly to ross@comicsho...

I just received the following email from AnotherUniverse customer support: We are working around the clock shipping out the Bonus DVD and Lunchbox. We have researched your order and should be shipping it shortly. Thank you for your patience. Leslie A. Balko The email was sent just to me and included...

So I was looking at the train wreck that is the current AnotherUniverse.com site, and saw that they now have a Phone Orders number posted on their site. The number is 916-451-5741. I called but no one answered; voicemail picked up and it was a generic "Please Leave a Message" greeting with no mentio...

Does anyone know if the Another Universe office in Sacramento, CA is still in operation? If that where they are shipping the bonus DVD and lunchboxes, I want to drive out there and get them myself (a la brainysmurf). The address I have is: 7975 Ramona Ave Suite B Sacramento, CA 95826 Any idea? ----s...

candygirl wrote:The text of the most recent AU email is available on the first page of this thread. Do you need the headers too?

Yes, I need the email with the headers. My credit card company doesn't put much weight on internet forum postings. Could that be posted here as well? Or could someone forward it to me?

I'm about a 2-hour drive from the Another Universe Sacramento office, and I still haven't received my lunchbox and DVD. I also didn't get the email saying they would be shipping them out. I think they are slighting me b/c I successfully got back an overcharge from my credit card company. They've con...

I too did not receive the email. I just sent an email to see if I'm still on their list. Maybe they took me off the list b/c I successful disputed my overcharge. However, I still paid over twice what the boxset is going for at other retailers and I still deserve my bonus materials! Has anyone gotten...

Hey there,
I have the eps on VHS I'd be willing to sell you for cheap. They were my own VHS tapes, but now that I have the DVDs, I don't need them anymore. Email me at tapes@propapanda.com if you still need them!
---stella

I have a DVD burner and some editing experience with things like iMovie and iDVD. I would be willing to help in anyway that I can: editing, duping online material, whatever!

I had ordered 2 boxsets through AnotherUniverse. About 3 weeks ago, I faxed a 5-page letter and 50+ pages of documentation to my credit card company. I asked for: - refund for the boxset I cancelled - partial chargeback for the boxset I kept Today, my credit card company has posted a temporary credi...

I've still heard zip from AU. Sent in the refund form two or three months ago now. E-mailed three weeks ago. No answer. E-mailed again. Still no answer. Now what? Am I just not a winner in the Refund Lottery? I too have gotten no response to my emails of late. I'd recommend resending a copy of the ...

So you might want to email and ask about your form. They've been pretty prompt about getting back to me about not receiving the form. If you made a copy of your form before you sent it, you should include the Claim number. Good Luck! Thanks, I'll need it! Which e-mail address should I be using thes...

How long did most of you have to wait to receive refund cheques? I sent my form off a while ago (I'm guessing about 6 or 7 weeks ago now) and still haven't received anything. After about 2-3 months of harassing them to get a form sent to me, I promptly sent it back on April 25th. I emailed AU twice...

I received my boxset, but I'm doubting that I will ever get the lunchbox and bonus stuff. Does anyone think it would be possible to do a partial credit card dispute for a charge over a year old now? I figure I could dispute about half of the $100 b/c that's the difference between buying from AU vers...