Search found 12 matches

by elwood
Dec 28th 2002, 11:02 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: My most recent AU dilemm....
Replies: 8
Views: 4196

You have no charge-back rights on purchases.

As far as I have been told, and as I quoted from a very knowledgeable consumer radio person's website above, you have no charge-back rights on purchases with a Visa or MasterCard debit card. THEY ARE NOT CREDIT CARDS. The Visa or MasterCard logo merely affords you the privilige of drawing from your ...
by elwood
Dec 28th 2002, 6:44 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Checklist for disputing Credit Card charges
Replies: 4
Views: 9416

Debit cards are fake credit cards.

This is why Clark Howard on his consumer radio show always calls a debit card with a MasterCard or Visa logo a "fake MasterCard" or "fake Visa" card. You simply do not have chargeback rights with a debit card, as you do with a real credit card. You are at the mercy of your bank, and how good they ar...
by elwood
Dec 28th 2002, 6:44 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: My most recent AU dilemm....
Replies: 8
Views: 4196

Debit cards are fake credit cards.

This is why Clark Howard on his consumer radio show always calls a debit card with a MasterCard or Visa logo a "fake MasterCard" or "fake Visa" card. You simply do not have chargeback rights with a debit card, as you do with a real credit card. You are at the mercy of your bank, and how good they ar...
by elwood
Dec 25th 2002, 3:40 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I received the DVD box set...after cancelling my order!
Replies: 24
Views: 7233

As stated previously, I already sent the DVDs back.

Oh, I sent him a photocopy of the cancelled check. No f***ing way was I going to send him the real thing. So yeah, I could have had a freebie, but oh well, I sent it back before I even found this board. I can always buy it down the road for whatever $40+ price it is selling for. I don't want to ever...
by elwood
Dec 24th 2002, 3:17 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I received the DVD box set...after cancelling my order!
Replies: 24
Views: 7233

Yeah, they sent me f***ing cash!

I went back and forth in emails with Mike McCullough back in late May and early June 2002 about getting my f***ing 20-dollar deposit back. Basically they had never given me an order number, and then said I had never sent them anything, and demanded I come up with a cancelled check. I bitched up enou...
by elwood
Dec 23rd 2002, 9:08 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I received the DVD box set...after cancelling my order!
Replies: 24
Views: 7233

Might not be the best advice.

Trying to make you pay for them after the fact is illegal. That is true. They also could not force me to pay for the return shipping. But since I had ordered the DVDs, this might not fall under the "unordered merchandise" statutes. They did refund my money, in the form of a 20-dollar bill. And since...
by elwood
Dec 23rd 2002, 6:19 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I received the DVD box set...after cancelling my order!
Replies: 24
Views: 7233

FTC advises send back DVDs cancelled on a cancelled order.

I called the Federal Trade Commission today. The lady stated unequivocally that when you receive merchandise that you did not order, no matter what carrier delivers it, it is yours to keep. She added that you may want to write the company to let them know you received their package, you did not orde...
by elwood
Dec 21st 2002, 1:47 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I received the DVD box set...after cancelling my order!
Replies: 24
Views: 7233

I have some clarification...

I have conflicting information on this subject. This PDF from the Federal Trade Commission is vague in its language, mentioning "receiving" unsolicited merchandise which could mean receipt by any courier. But then it lists the U.S. Postal Inspector as one place to contact for more information, which...
by elwood
Dec 19th 2002, 4:07 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I received the DVD box set...after cancelling my order!
Replies: 24
Views: 7233

Will find out what I can.

The law as I understand it does not cover any private couriers, only the U.S. Postal Service. Because I want to know for myself, I will see what I can find out. The policies I listed before we those stated by Clark Howard on his daily radio show about all things for the consumer. He knows his stuff....
by elwood
Dec 17th 2002, 4:44 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I received the DVD box set...after cancelling my order!
Replies: 24
Views: 7233

Already sent back.

I have long since sent the DVD set back. Luckily, I just got my answer to this question from the Clark Howard radio show. If you receive unsolicited merchandise through the U.S. Postal Service, it is yours to keep (http://www.usps.com/websites/depart/inspect/merch.htm) HOWEVER, this does not apply t...
by elwood
Dec 17th 2002, 3:28 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I received the DVD box set...after cancelling my order!
Replies: 24
Views: 7233

Oh well.

I didn't want to get into another dispute with Another Universe, and actually I didn't care if I got the DVD set anymore. It was good for a laugh though.
by elwood
Dec 17th 2002, 3:10 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: I received the DVD box set...after cancelling my order!
Replies: 24
Views: 7233

I received the DVD box set...after cancelling my order!

Here's my AnotherUniverse.com story. I was without a credit card when I wanted to order the My So-Called Life DVD box set, so I mailed them a letter stating my order and a $20.00 check for the deposit, asking for email confirmation of my order. They promptly cashed the check, and I waited for my ord...