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On Wednesday the 11th of December I called Mastercard to inquire about getting a possible refund. They told me I would have to write a letter to them etc... Later that day I recieved an email with a tracking number. I could not believe it I called UPS to hold the package because they were trying to ...

I live in Montreal and have yet to recieve a tracking number. I changed my address this summer and don't think that they changed it. I have a feeling that its going to be sent back to the USA and I will never get it.

Still waiting in Montreal

Long story short I ordered the DVD in March and tried to change my address in the summer but feel that I was not able to do it. I left a few messages but have recieved no answer and more importantly no tracking number. I called UPS and they said if I had a tracking number it would be no problem. The...