Search found 10 matches

by Michele
Nov 27th 2002, 10:33 am
Forum: 2002 DVD release (BMG)
Topic: Post in this thread if you got your DVDs and want to share.
Replies: 88
Views: 39737

FINALLY I have them in my possession!! My long awaited package arrived yesterday at my parents address and I had a friend pick them up and bring them to me at work. I only got to watch the first episode last night, but I'm looking forward to a MSCL marathon over the Thanksgiving break!! :P I can fin...
by Michele
Nov 20th 2002, 10:37 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: 2nd wave: apparently arrived at AU's warehouse
Replies: 17
Views: 3943

My Ep4-19 set is now 'In Transit' per the UPS Tracking web site, shipped on Tuesday the 19th. Finally... After reading this, I checked my tracking number again (I had pretty much given up on that and thought I was waiting for them to issue me a new number after my package didn't move for a couple o...
by Michele
Nov 18th 2002, 6:10 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: 2nd wave: apparently arrived at AU's warehouse
Replies: 17
Views: 3943

I got this e-mail today and I'm not sure what to think: Dear Ms. XXXX, We are sorry for the delay in responding to your email, but our email systems have been swamped with customer service emails regarding the MSCL project. As for your order, your set is slated to ship with the rest of wave two, whi...
by Michele
Nov 13th 2002, 6:01 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Post here if you want to vent about NOT receiving the DVDs.
Replies: 64
Views: 21481

I have posted about this in other threads, but I'm SO FRUSTRATED and needed to vent some more. I got a tracking number for my order over a week ago (which I have now memorized from checking so much) and I have been trying to track it, but it still says the dreaded "billing info received". I have hea...
by Michele
Nov 11th 2002, 6:51 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: UPS billing information received?
Replies: 31
Views: 6399

I live right outside Manhattan on the NJ side so my guess is that yours might have gotten lost in the mail. I received mine earlier today. And it said in transit since i got the email until yesterday. It started showing up in NJ. Well, that's just great. If it got lost, where the hell could it have...
by Michele
Nov 11th 2002, 6:10 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: UPS billing information received?
Replies: 31
Views: 6399

It's been almost a week since I got the "BILLING INFORMATION RECEIVED" message....I try to track my order and it STILL has not changed. I have heard a few different stories about what this means. I live in New York and see that some people on the east coast know their sets are in transit already. I ...
by Michele
Nov 8th 2002, 8:44 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: UPS billing information received?
Replies: 31
Views: 6399

Wait, I'm a little confused now.....I got a tracking number and when I check it, it says "billing information received" like many of you. I thought that meant my package just hasn't left AU yet, but it would be soon. Then I read that it may mean that it's lost?? I hope that's not the case because I'...
by Michele
Nov 6th 2002, 10:22 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: The Arrival
Replies: 8
Views: 1881

I got the e-mail which is making me feel a LITTLE better about things, but I won't be content until I have the DVD's in my posession!!
by Michele
Oct 31st 2002, 7:39 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Uncancelling your order?
Replies: 12
Views: 2466

I uncancelled......Ijust very worried now that I am not going to get my set considering the huge mess this whole thing has become :?
by Michele
Oct 25th 2002, 3:32 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Adding to the confusion
Replies: 4
Views: 1201

Adding to the confusion

This is my first time posting here, but I have been involved in this mess since the pre-order period. I was doubled charged in July....I e-mailed Jason (who was very helpful and got back to me right away), called AU and somehow got credited only a week later. I decided to finally post because after ...