Search found 13 matches

by smidge
Aug 3rd 2003, 4:00 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: When was the last time anyone received a refund?
Replies: 7
Views: 9560

When was the last time anyone received a refund?

Should I give up hope? I've been pursuing a refund for a cancellation since last December. My CC company turned me down twice because of the length of time between the charge and the complaint. I filled in the AU refund form I got in the mail, but heard nothing for months until I e-mailed them repea...
by smidge
Jun 14th 2003, 1:10 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Mass Mailing Update
Replies: 12
Views: 4712

One more

I've done my part, so you can add me to the count.
by smidge
Jun 6th 2003, 12:27 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Please post here if you have received a refund...
Replies: 62
Views: 19311

Zip

I've still heard zip from AU. Sent in the refund form two or three months ago now. E-mailed three weeks ago. No answer. E-mailed again. Still no answer. Now what? Am I just not a winner in the Refund Lottery?
by smidge
May 25th 2003, 12:17 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Please post here if you have received a refund...
Replies: 62
Views: 19311

still no reply

Well, it's been a week since I e-mailed those assholes to see what's happened to my refund form which I sent in more than two months ago. Not a peep out of them at all. Any ideas on what I should do next? Just keep bombarding them with e-mails? Is there a number I should call? Is it an act of futili...
by smidge
May 14th 2003, 2:22 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Please post here if you have received a refund...
Replies: 62
Views: 19311

Still no refund - wah!

So you might want to email and ask about your form. They've been pretty prompt about getting back to me about not receiving the form. If you made a copy of your form before you sent it, you should include the Claim number. Good Luck! Thanks, I'll need it! Which e-mail address should I be using thes...
by smidge
May 5th 2003, 1:12 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Please post here if you have received a refund...
Replies: 62
Views: 19311

How long did most of you have to wait to receive refund cheques? I sent my form off a while ago (I'm guessing about 6 or 7 weeks ago now) and still haven't received anything.
by smidge
Feb 27th 2003, 3:12 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Refund form
Replies: 6
Views: 3016

Not so much

I sent my refund e-mail to the customerservice address and didn't get any reply. Grrrrr...so sick of this, but still holding out a wee, small hope that I might see a refund one day. It's been almost a year now. How very pathetic.
by smidge
Feb 11th 2003, 2:40 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: official dvd update mail
Replies: 36
Views: 14364

Never got the e-mail

Hi, could someone please forward me the e-mail with the form. I haven't received any e-mails from AU since the one promising a Sept. shipping date. I seriously doubt I'm ever going to see my money or a DVD set ever, but what have I got to lose but to fill out the form. My e-mail is nance_ca@hotmail....
by smidge
Nov 16th 2002, 5:08 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU actually processed one cancellation today
Replies: 9
Views: 2311

alternate reply

I got this reply a day after I cancelled last month: Mike McCullough has taken your problem out of the queue. This is usually a sign that it has been processed, however, Dry Grass Partners, LLC cannot control how the site is used. If this email is in response to a billing error, we recommend allowin...
by smidge
Nov 8th 2002, 3:29 pm
Forum: Other TV Shows
Topic: Felicity
Replies: 111
Views: 21689

Felicity has been, and I think still is airing in the UK. I believe it's on ITV2. A friend in England says she'd been watching season 4 recently. I have never seen Felicity. The problem I had with that show was it replaced a show I used to love on the WB (Jack and Jill) and on principal I refuse to ...
by smidge
Nov 8th 2002, 4:14 am
Forum: Other TV Shows
Topic: Felicity
Replies: 111
Views: 21689

The first couple of seasons were pretty charming and unique. Things started going downhill in the third season, with retread plots and both Felicity and Ben getting to be pretty unlikable as characters. The last season was definitely limping to the finish line, with endless, ridiculous recycling of...
by smidge
Nov 6th 2002, 4:21 am
Forum: Other TV Shows
Topic: Felicity
Replies: 111
Views: 21689

I ordered my Felicity set through amazon.ca too, and I'm hoping it'll arrive by tomorrow. Yay! I can't wait. And it was so trouble-free compared to this neverending nightmare. Amazon had a great price for the Felicity set -- $58 Cdn which is about $38 US. For a full 22-episode season on three discs....
by smidge
Oct 14th 2002, 2:42 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: did people who cancelled receive any confirmation
Replies: 44
Views: 8086

I reported my double charge last month, using the Drygrass site and e-mail AU directly. Nothing as of my last statement. Just last week, I got an e-mail saying it was read, and then shortly after an e-mail signed by a "Thomas" that offered an apology and a note that the credit would be processed soo...