Search found 6 matches

by jmwoodward
Feb 12th 2007, 11:30 pm
Forum: For Sale or Wanted
Topic: Bonus disc
Replies: 7
Views: 8730

Bonus disc

Hi! I was wondering if anyone knows where I can get my hands on a bonus disc. I have the lunchbox and everything, but really would like the disc to make a complete set.


Jenny
by jmwoodward
Dec 4th 2002, 5:41 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: How can I persuade my bank to help me get my money back?
Replies: 8
Views: 2778

That's too bad that your bank isn't being more helpful. We talked to the Fraud Management Department at our bank. We sent them a 20 page fax with copies of our statements and all the emails that we'd received from Another Universe + dates of phone calls to them. A few days after we sent the fax, we ...
by jmwoodward
Nov 20th 2002, 6:14 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: AU "processed" 5 refunds today.
Replies: 4
Views: 1894

I can't believe how much of my time this Another Universe debacle has taken up. I cancelled my order over a month ago. I reported them to the IFCC. My husband called them several times and I emailed with no response. We finally had to contact our credit card company. We had to fax them all of our em...
by jmwoodward
Oct 15th 2002, 9:36 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: You cancelled... but did you really?
Replies: 26
Views: 4601

I called AU last week to cancel my order. I have no doubt it wasn't entered in the system because when I asked how much my refund was I got an angry, "You will get back however much you were charged to begin with." He definitely wasn't entering anything into the computer. I also got this email from ...
by jmwoodward
Oct 10th 2002, 5:36 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Ross, what are the 'sorry' gifts? You have 3 days
Replies: 7
Views: 1797

For some reason I felt tremendous guilt about it, but I decided to cancel my order with AU. When I heard that the bonus disk was coming at a later date as was the lunch box, I just gave up. I don't want to play all these waiting games any more. I'll be satisfied to have my DVD's from Amazon the firs...
by jmwoodward
Oct 8th 2002, 6:17 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: People who pre-ordered 4-19...
Replies: 11
Views: 3035

Those who pre-ordered 4-19

This whole DVD situation is really frustrating. I really think I should call AU tomorrow and cancel my order. They have overcharged me and they haven't been able to deliver on any of their release dates. I can't understand why in the world they posted the 9/17 date. I don't know if their waiting to ...